snow shoe spamming techniques
I need a solution Our Spam filter/relay server is sending email to their client and it reach messagelab.com Server.In the last few day it been listed as IP address had poor reputation. And i checked...
View Article"The IP Address 185.153.222.46 was found to have a negative reputation."
I need a solution We have been receiving "The IP Address 185.153.222.46 was found to have a negative reputation." error for months and our mails cannot be delivered. We are a legit company and we are...
View ArticleTLS support
I need a solution We have one client using secured email service, which requires TSL excrypted messaging, but after enabling TLS for this domain, the TLSSTART command is still unrecognized.. Of...
View ArticleNeed Reports From Symantec Messaging Gateway to Mgmt Presenation
I need a solution Hi all,Need to generate reports from Symantec Messaing Gateway# Inbound Emails# Outbound Emails# ThreatsAny other infoAble to specify the Start date and End DateExport to Excel, or...
View ArticleHow do we renew licenses?
I need a solution Can anyone please urgently tell me how to renew my symantec licenses?I'm suffering critical system outages on an expired product and broadcom are refusing to allow sales partners to...
View ArticleSMG Support for Hyper-V
I need a solution Hello everyone, Can you please confirm if SMG supports Windows 2016 Datacenter Edition? Thanks 0
View Articleunscannable for other reasons
I need a solution Hello,I have some issues with Symantec Messaging Gateway. One attachement is alway filtered out no matter what i do.In the log there is an entry: unscannable for other reasonsI...
View ArticleSMG upgrade from 10.6.4.3 to 10.6.6-5 failing
I need a solution Hello,We are trying to upgrade SMG CC+ Scanner and child scanner. Error message from log as "Error Downloading Packages: sms-smtp-modules-10.6.6-1.x86_64: failure:...
View ArticleSMG at AWS
I need a solution Is anyone running SMG at AWS? Is running SMG at AWS supported? 0
View ArticleExternal emails are received by outside recipient domains as spam
I need a solution Hi,I have strange behviour it might be caused by misconfiguration of Symantec Messaging Gateway.Whenever the users send emails to the outside (external) recipients, the receipients...
View ArticleMessages are queued in SMG if the user send email to Personal emails
I need a solution Hi,I have an issue with one of my SMG servers, whenever the users try to send emails to personal email domains, it gets queued by SMG.What could be the issue with the configuration...
View ArticleIs there a way to automate adding Quarantined senders to the Good Sender list?
I need a solution The subject pretty much says it all. I have a user who would rather not have to manually enter addresses in his Good Senders list and asked if there is a way to automate the process....
View ArticleItems Released from SPAM Quarantine
I need a solution Hello everyone, when we release any email from the quarantine it doesn't go to the next hop server which is defined in the "Inbound local mail delievery hosts" attachment attached"....
View ArticleClik here to view.
TLS vulnerability detected Robot
I need a solution Hello,My Symantec messaging gateway looks like to have a vulnerability TLS vulnerability detected Robot:Is this a know issue?Thanks,LEVD 0
View ArticleIP bed reputation removal.
I do not need a solution (just sharing information) Hi, We, have recently acquired the /24 subnet of IP address (216.170.117.0 - 216.170.117.255). It appeared that all of IP addresses from this range...
View ArticleDomain White-listing Request
I do not need a solution (just sharing information) After some discussions with Symantec messaging teams, our business partners who are using Symantec Message Labs as their message filtering service...
View ArticleHow to Install new ver SMG on Oracle VM
I need a solution Hello everybody! We initially installed the SMG ver.10.6.5-1 system on Oracle VM 3.4. Everything works. However, we were not able to upgrade to 10.6.6-5. Now, installing the latest...
View ArticleDisplay Name Blocking in SMG
I need a solution Hello everyone, can you please share with me how can I create a content filtering policy to block certain Display names from outside senders to inbound recepients. I would like to...
View ArticleI don't receive email from a specific domain
I do not need a solution (just sharing information) Good afternoon, I followed all the steps in the link https://support.symantec.com/us/en/article.TECH855.... In the audit lod does not display e-mail...
View ArticleProblem with login to SMG
I need a solution HiI have a problem with login to SMG.whenever I try to open SMG web interface it ask me a certificate for authentication. the old version didt have this and this error made our...
View Article