audit logs number do not match,
I need a solution Dear All,We are facing issue with Symantec Messaging Gateway’s audit logs, we generating three types of logs,first one is total number of email messages by selecting domain as...
View ArticleSymantec Messaging Gateway 9.5 config file how to run in 10.0
I need a solution Symantec Messaging Gateway 9.5 config file how to import to Symantec Messaging Gateway 10.0
View ArticleComo liberar Email Marketing.
I need a solution A politica de Spam "Maketing Mail" está deletando as mensagens. Gostaria se possível criar uma regra de exceção, para alguns domínios específicos.
View ArticleMarketing MAIL
I need a solution The policy of Spam "Marketing Mail" is deleting the messages.Would be possible to create an exception rule for some specific domains. you need only a few free domain
View ArticleSymantec bad reputation recurring
I need a solution Hi all,I'm the admin for a network of about 40 computers in a Bio company. At the 6th of June 2013 we started having problems emailing some of our suppliers and checked the common...
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Relay emails to different external hosts
I need a solution Hello,I recently came up with a demand to relay emails to external hosts. To become clearer, here's what i need. We have 3 sites A(Primary site),B,C. Lets assume that there is no...
View ArticleSMG 10: Common outbound reject error code?
I need a solution Hello All, Is there any common list given by Symantec for this? I know there are multiple 4XX and 5XX error code... but are there any being documented? Thanks! 1372315516
View ArticleMessaging Gateway 9.5 to 10 upgrade question
I need a solution My control center and scanners all run on vm's. Can I use the command line to upgrade those, or do I have to use ovf?
View Articletoo much SPAM lately?
I need a solution The last 3 weeks, we have more than 5 times spams coming into our email system.Tech Support said our Messaging Gateway is running the best it can be with the latest software...
View ArticlePersonal good/bad senders
I need a solution I am running VMs on version 10.0.2-4, I updated from 10.0.1-2 to a few weeks ago. Since then my end users are not able to add good/bad senders in their personal quarantine. Create...
View Articlesymantec messaging gateway control center not accessible
I need a solution Hi,We have installed two scanner and one control center. all of sudden these scanner and control center hanged , and not accisble even via Putty and direct console.we reboot machines...
View ArticleSMG not sending back NDR!
I need a solution When someone mistake and send an email like: Nir@gmaik.com (instead of gmail.com)He should automatically get NDR message from the brightmail. Our Topology:x2 - Outbound scannersx2 -...
View ArticleUpgrading from 10.0.1-2 to 10.0.2-4 take too long
I need a solution I'm try to upgrade Symantec Brightmail 8340 to version 10.0.2-4. The software already finished download. When I installed, it take very long time to finished. In my case it take one...
View ArticleIs there a table showing official release history for SMG?
I need a solution Is there a table showing official release history for SMG? When do major versions of SMG fall out of Symantec support?
View ArticleTLS encrypted SMTP connection
I need a solution Hi,we are running two Symantec Email Gateways + one control center Version 10.0.1-2. I was requested to enable TLS encrypted SMTP connection to one our external partners.So the...
View ArticleSMG 10.0.2-4
I need a solution Good day, I have these errors crop up every now and then and dont know if it is serious or if it can be disabled. Can anyone assist? 1) Article:...
View ArticleThis IP is used by Directory Data Service - Messaging Gateway
I need a solution When I try to use another virtual appliance of Messaging Gateway (clone of the original), this error don't let me change the inbound IP address. The original appliance its down and I...
View ArticleVMWare 5.1U1 is supported by SMG 10.0.1-2?
I need a solution VMWare 5.1U1 is supported by SMG 10.0.1-2?
View ArticleSMG 10: Can SMG use TCP 53 instead of UDP for DNS?
I need a solution Hi All,Question as above,I do aware that in KB it's mentioned UDP.... but since DNS is capable for both.... why not i ask Thanks
View ArticleHow to configure a domain that is not classified as spam?
I need a solution Hi everybody! Symantec Messaging Gateway classifying the domain to our client as suspicious or spam and I would like to configure it as a trusted domain, how do this?Currently I have...
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