Annotations cause the original email message to be embedded as attachment to...
I need a solution By this KB: TECH205753It sholed be resolved, but basically is not...It seems that changing the MS-Outlook international setting to UTF-8 solved the issue. But it is not possible to...
View ArticleSMG Installation and configuration with one control center and two scanners
I need a solution Hi Team, we have total three SMG 8380 Applicances and now we would like to configure like below.one appliance is for Control center and two applicances for Scanners and it should...
View ArticleBlocking email address that contains www-data
I need a solution Hi,I am getting spam which comes in this email format: www-data@vps.terminodaselva.com.br, www-data@cp.comvontade.com.br, www-data@host.manterdistancia.com.br,...
View Articlebest Design for SMG that has 35000 mailbox
I need a solution Hi All, I need your advise, what would be the best design and setup of SMG appliance that has 35000 + mailusera. what SMG appliance model to be use?b. how many appliance that can we...
View ArticleMessagelabs delaying email
I need a solution Hi Everyone,New to the forum and hope to be using the forum on a frequent basis. I have a quick question. A hosted client of ours has had a few emails recently that appear to have...
View ArticleBrightmail setup for a simple Exchange 2007 installation
I need a solution HelloI run Exchange 2007 on Server 2008 R2.Exchange had problems two weeks ago. We had to use a powershell commands to erase send and receive connectors. I rebuilt both connectors,...
View ArticleUnable to generate Virus Report from Brightmail
I need a solution Hi All,Good Day!We have SMG appliance 8380 running software version 9.5.3-3. I am trying to generate virus reports. However, I can only get the summary report. When I try to get more...
View ArticleOutbound Message With Malware. How do I find from which computer ?
I need a solution I have regurlarly messages with "Outbound Message With Malware" See attached documents. How do I find from which computer inside my organisation.? There seems to be no report...
View ArticleSMG 9.5: TLS implementation
I need a solution Hi All, For TLS implementation, let say only for 1 domain. 1) We have to give them our cert then they will pass their cert also right? 2) Also if we have IronPort as MX holder...
View ArticleCan not login Brightmail via Web Gui
I need a solution We are getting following error when we try web gui using by admin account. Version:9.5.3 HTTP Status 500 - typeException reportmessage descriptionThe server encountered an internal...
View ArticleMessaging Gateway Combined Message Queue is too Large
I need a solution We are on version 10.0.2.For the first time I received a notification about the messaging queue being too large. Below is the message I received. ======================= ALERT...
View ArticleLIBERAR EMAILS EN QUARENTENA POR EL ADMINISTRADOR
I need a solution SALUDOS,MI PROBLEMA ES QUE CUANDO SELECCIONO UN EMAIL Y LE DOY A LA OPCION DE LIBERAR EMAIL. ME MUESTRA ESTE ERROR:No se puede liberar el mensaje. Ya se ha liberado anteriormente o...
View Articlebrightmail
I need a solution Hello I need to install for testing "BrightMail - mail gateway" (for POC)I want to do PORT MIRROR (for replicate the traffic) from old mail gateway(Which is currently in production)....
View Articleproblem when delivering emails to a specific domain - SMG 10
I need a solution Hello, I have a problem when deliveryng emails to traxys.com. When tracking them apears this error "454 4.4.4 [Internal] no Mx or A for domain". I went to Utilities and used Nslookup...
View ArticleChange IP Address of Appliance
I need a solution Hi Guys,I run version 10.0.2, and I'm having all sorts of fun trying to change my adapters IP address.Basically the servers internal. I am now trying to put it public facing.I've...
View ArticleBrightmail with Multiple Certificates
I need a solution Hi,We have a messaging gateway 10.0.1 and require a TLS certificate to communicate to some of our customers. Currently we have a self signed cert. A new customer requires that we...
View ArticleProblem when deliveryng some E-Mails - SMG 10
I need a solution Hello Everybody, I have two appliances one for Inbound and other for Outbound. I have problem with the outbound, when I Email these domains techsteelsac.com and traxys.com I have...
View ArticleSMG 10 : Distribution list for spam notification
I need a solution Hi, I need your help, pleaseI use SMG 10, and I want to sent email spam notification to distribution list.I am enable notify to distribution list in quarantine settingHow to define /...
View ArticleBrightmail Message Queue is Full
I need a solution Hi,Someone sent an email (external -> internal) with a 2MB attachment that is stuck (for a specific reason) in the delivery queue of one of our Brightmail boxes. I know the...
View ArticleNeed to enable ssl encryption for inbound mail
I need a solution Hi,I am using Symantec Messaging Gateway ver. 10.0.2-4 to accept inbound mail from the internet through port 25 and relay internally to our mail server. It works fine.I tried to...
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