Symantec Messaging Gateway Spam Reason
I need a solution How do I work out from the Message Header in Spam Message Quarantine why the email has been classified as Spam as I cannot see any obvious reason or is there a simple way to see why...
View Article541 Intrusion prevention appliance blocked forwarding of massage
I need a solution Hi All,Please help, I found error from SMG 541 Intrusion prevention appliance blocked forwarding of massage. see screeshotregards,zul 0 541 error.jpg
View ArticleUse a Smarthost and Authentication for Outbound email
I need a solution Good Morning,Product: Symantec Message Gateway 10.6.3 (Virtual Edition)¿It is possible use smtp authentication for outgoing mail forwarding to a smarthost?In MTA > Administration...
View ArticleSMG 10.6.3-2 IPv6 prefix length
I need a solution Hello,I've a SMG 10.6.3.-2 and want to configure IPv6.The problem is, that the web-interface only allows /64 prefix for IPv6 address, but I've to use a /112 prefix.Is there any...
View ArticleNew ISTR Special Report: Email Threats 2017
I do not need a solution (just sharing information) Just raising awareness of a new (free!) white paper from Symantec Security Response!The latest ISTR special report, Email Threats 2017, casts a...
View ArticleSymantec Messaging Gateway integration with Other brand DLP
I need a solution Im currently preparing a POC with customer for Symantec Messaging Gateway, their purpose to achieve is intergate with Mcafee DLP ?My question is, can SMG integrate with Mcafee DLP ? 0
View ArticleSMG - 10.6.2 - LUA: RDNS: RDNS lookup for connecting IP ... returned SERVFAIL
I need a solution Hi team,I constantly got this message in my dashboard logs : LUA: RDNS: RDNS lookup for connecting IP ... returned SERVFAIL It appears on both of my cluster nodes and i don't know...
View ArticleRoadmap for implementing DMARC on SMG
I do not need a solution (just sharing information) Hi,Does Symantec even intend to support DMARC on the SMG platform? FWIW we currently have virtual appliances running v10.6.3. 0
View ArticleStopping Spoofed Email in SMG
I need a solution Recently we have been getting some spam email coming through as from our domain. EG: me@mycompany.comWhen looking in the message audit logs, it will say the sender is something...
View ArticleMeeting request held by hold zip file content filtering policy
I need a solution Hi,I had enabled a 'Hold zip file' content filtering policy. Condition If the attachment or body part is in the attachment list "Archive Files (default); Hold message in Spam...
View ArticleCertificate error in browser
I need a solution HI,I am facing https error in browser while opening brightmail login page.. how to resolve this issue? i already contact with symantec, they are asking to import CA certificate in...
View Articlespam sendo entregue normalmente
I need a solution Olá,Algumas menssagens que já possuem regras criadas para serem bloqueadas que chegam , estão sendo entregues normalmente, nos logs em veridict fires está none. Para estas menssagens...
View ArticleProblem with upgrading from 10.5.4 to 10.6.2-3. 10.6.2-7 or 10.6.3-2
I need a solution When I try to update Symantec Messaging Gateway form version 10.5.4 to version 10.6.2-3. 10.6.2-7 or 10.6.3-2 ( through Web GUI or commannd line) everything looks OK. But after some...
View ArticleAuthenticated Username is none
I need a solution Hi,We are using Symantec Messaging Gateway ver.10.6.3 in our university.We did not see authenticated username in Message Auidit Logs. Auidit log sample is below.But our SMG is...
View ArticleProblem with Customer-specific Spam
I need a solution Hi,since one month ago, i send the spam messages that arrive to the clients to Symnatec Customer-specific Spam definitions, but when i check the status of the messages in submission...
View Articletagging external emails
I need a solution I am using Symantec Messaging gateway 10.6.3 and I cannot find how to tag external emails to warn users this email has come from outside the compnay, all my searches come back only...
View ArticleDNS Validation Enhancement
I need a solution I am requesting a way to modify the subject line on emails that incorrectly have their DNS configured so I can contact legitimate customers about their settings before enabling the...
View ArticleReporting on Address Masquerading
I need a solution Hello,I use address masquerading as a tool while I'm migrating from one email domain to an other. This way, email send to the old domein is masqueraded to the users on the new email...
View ArticleBypass email spam policy for 1 email address
I need a solution Hi,I am using Email spam policy 'Suspected Spam: Modify subject line with "[Suspected Spam]" (default)'. Problem I am having is that 1 mail is being held as Spam though the email...
View ArticleContent Filtering if URL doesnt match, possible?
I need a solution We have been getting alot of spam coming in that is getting past the spam filter. Alot of the links in the emails are compromised sharepoint sites. EG:...
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