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Symantec Messaging Gateway Spam Reason

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I need a solution

How do I work out from the Message Header in Spam Message Quarantine why the email has been classified as Spam as I cannot see any obvious reason or is there a simple way to see why the email has been moved to the SMG Quarantine, Email Spam?

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541 Intrusion prevention appliance blocked forwarding of massage

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Hi All,

Please help, I found error from SMG 541 Intrusion prevention appliance blocked forwarding of massage. see screeshot

regards,

zul

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Use a Smarthost and Authentication for Outbound email

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Good Morning,

Product: Symantec Message Gateway 10.6.3 (Virtual Edition)

¿It is possible use smtp authentication for outgoing mail forwarding to a smarthost?

In MTA > Administration > Configuration > SMTP > Outbound > Outbound Non-Local Mail Delivery > Non-local mail relay to the following hosts:

This option only allows you to add the IP of the remote host. (Not username and password)

In what place are the authentication parameters configured for forwarding mail to a autenticated smarthost?

Thank you

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SMG 10.6.3-2 IPv6 prefix length

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Hello,

I've a SMG 10.6.3.-2 and want to configure IPv6.

The problem is, that the web-interface only allows /64 prefix for IPv6 address, but I've to use a /112 prefix.

Is there any possibility to configure the 112 prefix?

Thanks,
Martin

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New ISTR Special Report: Email Threats 2017

Symantec Messaging Gateway integration with Other brand DLP

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I need a solution

Im currently preparing a POC with customer for Symantec Messaging Gateway, their purpose to achieve is intergate with Mcafee DLP ?

My question is, can SMG integrate with Mcafee DLP ?

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SMG - 10.6.2 - LUA: RDNS: RDNS lookup for connecting IP ... returned SERVFAIL

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I need a solution

Hi team,

I constantly got this message in my dashboard logs :

 
LUA: RDNS: RDNS lookup for connecting IP ... returned SERVFAIL

 It appears on both of my cluster nodes and i don't know what the problem is.

Could you help me on this please  and tell me how to troubleshoot this incident?

Gregory

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Roadmap for implementing DMARC on SMG

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I do not need a solution (just sharing information)

Hi,

Does Symantec even intend to support DMARC on the SMG platform? FWIW we currently have virtual appliances running v10.6.3.

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Stopping Spoofed Email in SMG

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I need a solution

Recently we have been getting some spam email coming through as from our domain. EG:  me@mycompany.com

When looking in the message audit logs, it will say the sender is something else.

I attached a example of one i sent from hellfire which is a fake mailer great for testing.

In message audit logs, it will say  Sender:

no-reply_hellfire_report-spam-to@bplaced.net
 
yet when it goes into exchange and viewing as a email in outlook. it will say its from me@mycompany.com
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Meeting request held by hold zip file content filtering policy

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I need a solution

Hi,

I had enabled a 'Hold zip file' content filtering policy. Condition If the attachment or body part is in the attachment list "Archive Files (default); Hold message in Spam Quarantine. Issue I am having is that calendar request is being held on SMG, though there is no Identified attachment or Suspect attachment. I am attaching the content filtering policy and an example of meeting request held. Please advise what can be done. Thanks!!

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Certificate error in browser

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HI,

I am facing https error in browser while opening brightmail login page.. how to resolve this issue? i already contact with symantec, they are asking to import CA certificate in control center.. 

I dont know how to generate CA certficate, please give a solution for this issue.

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spam sendo entregue normalmente

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Olá,

Algumas menssagens que já possuem regras criadas para serem bloqueadas que chegam , estão sendo entregues normalmente, nos logs em veridict fires está none. Para estas menssagens , existe um dicionario que filtra a menssagem e a bloquea no caso de correspondencia. O IP do MTA ou dominio do remetente não estão liberados em good senders e a menssagem não possuia spoofing de algum outro dominio que estivesse liberado. Alguem sabe o que pode ser este comportamento da ferramenta?

Obrigado.

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Problem with upgrading from 10.5.4 to 10.6.2-3. 10.6.2-7 or 10.6.3-2

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I need a solution

When I try to update Symantec Messaging Gateway form version 10.5.4 to version 10.6.2-3. 10.6.2-7 or 10.6.3-2 ( through Web GUI or commannd line) everything looks OK. 

But after some time (for example after an hour) Symantec stop working. I cannot log on web page. No emails can be send or received.

When I connect through SSH and execute command monitor disk , it shows disk:  data_free 0. Something filled up whole partition.

Need help !

Thanks in advance!

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Authenticated Username is none

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I need a solution

Hi,

We are using Symantec Messaging Gateway ver.10.6.3 in our university.

We did not see authenticated username in Message Auidit Logs. Auidit log sample is below.

But our SMG is configured local OpenLdap authentication. All users can send mail after authenticating to OpenLdap.

This situation is important for security reasons. It is of great benefit in detecting users who have lost their account.
 
Thanks for yours helps.
 

ID: c0a8016c-db7ff700000008ac-76-5a02b4b021fb

Message-ID:
<4d565bbbe9f4fd07915e1d0e4cd819b86a5f0262@webmail1.kocaeli.edu.tr>
 
Accepted From: 192.168.x.xxx (Logical IP =  192.168.x.xxx )
Received with TLS: No 
Scanners:
mailgw108 
 
Time accepted: Wednesday, Nov 08, 2017 09:39:28 AM EET
Direction: Outbound
Sender:
seyfullah.baskoylu@kocaeli.edu.tr
 
 
Authenticated username: (none)
 
 
Original recipients:
seyfullah.baskoylu@hotmail.com 
 
 
Original Subject:
ssl yok...
 
Message Size: 1 KB
Identified attachment(s): None
 
Suspect attachment(s): None
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Problem with Customer-specific Spam

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I need a solution

Hi,

since one month ago, i send the spam messages that arrive to the clients to Symnatec Customer-specific Spam definitions, but when i check the status of the messages in submission details, i see The submission did not contain a valid RFC5322 message. The messages are in .EML format, someone know whats happen?

Thanks.

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tagging external emails

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I need a solution

I am using Symantec Messaging gateway 10.6.3 and I cannot find how to tag external emails to warn users this email has come from outside the compnay, all my searches come back only with results on how to do it on the cloud product. 

Could someone please point me in the right direction?

Thank you,

Hugh

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DNS Validation Enhancement

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I need a solution

I am requesting a way to modify the subject line on emails that incorrectly have their DNS configured so I can contact legitimate customers about their settings before enabling the DNS validation feature in Symantec Messaging Gateway. 

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Reporting on Address Masquerading

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I need a solution

Hello,

I use address masquerading as a tool while I'm migrating from one email domain to an other. 

This way, email send to the old domein is masqueraded to the users on the new email domain. This works like a charm but....

I want to see what email is still send to the old email addressess so I can adjust the systems that send thoose emails.

Is there a report or log that tells me from or to what addressess email is send before masquerading takes place? Or a log about the masquerading in total.

Hope that anyone can help me.

Albert

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Bypass email spam policy for 1 email address

Content Filtering if URL doesnt match, possible?

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