Hi,
We are having random issues with Symantec Messaging Gateway Version 10.5.4 for some users where email arriving from external senders is blocked and deleted because of language. The language of the email is English and there is no other language or attachments. There is also no misspelled words. This is further complicated because the specific email is addressed to multiple people and at times other users receive the email without problems. I have tried to adjust the language settings inclusive and not exclusive but I don't want to allow all language because my company does'nt have a need to recieve emails in other languages other than english. It is being blocked on the default policy group and currently set to 'Do not receive mail in the following languages' and all languages except for english are selected.
This is the only text in the email -
"Per David, we are going live Jan 18 2016. "
-
Thanks
Mike