Can't use AD for Administrator authentication
I need a solution Hello experts,Bit of a head scratcher. I've created an AD data source for the purpose of authenticating my admins in the CC. Once I do this and attempt to add an administrator, I...
View ArticleNew version 10.6.0-3 seems me to be incompatible with Exchange 2007
I need a solution I updated our SMG to the last version 10.6.0-3.After that SMG stopped delivering the email to the servers with Exchange 2007. (SMG -> Exchange)I get always the error: Detail:...
View Articlecannot access host configuration after update to latest version 10.6.0-3
I need a solution my SMG is VM installed on VMWare, and it was working until we updated to latest version, then users start complaining that they cant receive emails, so we loged in to the console and...
View ArticleGet notifications when a message is rejected due to size?
I need a solution Is there a way to get notifications when a message is rejected due to size?We are currently limiting inbound messages to 10MB or less and would like to notify recipients when an...
View ArticleAttempted Delivery to: default-non-local-route 422 license expired
I need a solution Hi All,My user complaints that they cannot send some email to one particular sender with some attachment. Hence they reeived the NDR like the following:Delivery is delayed to these...
View Article10.6.0-3 A certificate chain can not be built for the certificate being imported
I need a solution I upgraded to the new version 10.6.0-3 from 10.5.4-4, and now I got problems related to SSL certificates:I have a wildcard certificate, which requires CA certificates to be uploaded...
View ArticleMail sent endless in 1 minute interval / Wrong Status Code / Retry interval...
I need a solution Hi,I got some problems with e-mail that are sporadically sent endless in a 1 minute intervall until the maximum time of 2 days for no deliviery is reached. The minimum retry...
View ArticleWhere is version 10.6?
I need a solution Looks like there's still some issues with version 10.6 so I'm not anxious to upgrade right away, but I am curious how I'm supposed to obtain this version. I logged in with my latest...
View ArticleSymantec Messaging Gateway - message sent when virus is detected
I need a solution we have a Symantec Messaging Gateway version 10.5.3-4When the product detects a virus, a message is send to the recipientfor example: "This message has been processed by Symantec...
View ArticleBuying SMG :)
I need a solution I signed up for a trial as a VM, which has now expired. No one has contacted me to actually buy this software. Looking around, it says I have to talk to a reseller -- which I don't...
View ArticleIncrease disk size of virtual SMG?
I need a solution I started getting "low disk space" warnings and I see that the virtual appliance only comes with 20GB. Is there a simple way to increase the size of the disk, or do I have to...
View ArticleSMG 10.6-5 TLS-Problem
I need a solution We upgraded SMG (on ESX) to newest version 10.6-5 and now we have problems receiving TLS mails from a few customers. They receive a TLS-Handshake error.We have TLS active in MSG...
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Rejected By MTA and Mimecast
I need a solution We are always fighting issues with receiving emails from mimecast servers.The error we see is Rejected by MTA. An IP lookup shows connection class 4 with all emails being...
View Articlehow to retrieve deleted emails from spam quarantine folder
I need a solution Hi,By mistake Delete all Suspected Email from Spam Quarantine Folder, Kindly help me to retieve it.Urgent PleaseThanks 0
View ArticleSymantec Messaging Gateway vs DLP Network Prevent Email
I need a solution Hi,I was just wondering when Data Loss Prevention and content control capabilites are present in Symantec Messaging Gateway then whats the benefit of integrating it with DLP Network...
View ArticleSymantec Messaging Gateway blocked language
I need a solution Hi,We are having random issues with Symantec Messaging Gateway Version 10.5.4 for some users where email arriving from external senders is blocked and deleted because of language....
View ArticleSMG 10.5.2 - Gather Status information programmatically
I need a solution Hi,is there a way to get status information of the Gateway programmatically?For instance from a webservice which sends back XML or JSON?Thanks in advanceRuben 0
View ArticleSMG 10.5.2 - SNMP configuration
I need a solution Hi,I enabled SNMP support for all our scanners through the control center. Unfortunately I am not able to get the required information. I tried a couple of the OIDs mentioned...
View Article503: Service unavailable when registering license
I need a solution Hi all,I'm trying to register a new license on SMG because it expired. I've been trying for around three weeks and I keep getting 503. I checked that I can ping the SMG servers and...
View ArticleMime/base64 format problem
I need a solution HiI have problem with a message having wrong format and attached file is in base64 format."This message is in MIME format. Since your mail reader does not understand this format,...
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