We are seeing delays on inbound email from clients that use the messagelabs service. The last one was over 4 days.
Any ideas?
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2016 20:32:41 +0100
Received: from mail1.bemta3.messagelabs.com (195.245.230.164) by
edge.ourdomain.com (xxx.xxx.xxx.xxx) with Microsoft SMTP Server (TLS) id
14.3.279.2; Mon, 13 Jun 2016 20:32:37 +0100
Return-Path: <user@address>
Received: from [85.158.137.83] by server-4.bemta-3.messagelabs.com id
B7/4D-31933-8CD99575; Thu, 09 Jun 2016 16:48:08 +0000
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aCa731M79zDC95/qTFjCqrWLUKE4tKkst0jU010sqykzPKMlNzMzRNTQw1stNLS5OTE/NSUwq
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X-Env-Sender: user@address
X-Msg-Ref: server-12.tower-140.messagelabs.com!1465490883!35923509!2
X-Originating-IP: [217.28.140.x]
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Received: (qmail 8987 invoked from network); 9 Jun 2016 16:48:04 -0000
Received: from smtp.hs20.net (HELO outlook.hs20.net) (217.28.140.9) by
server-12.tower-140.messagelabs.com with AES256-SHA encrypted SMTP; 9 Jun
2016 16:48:04 -0000
Received: from THHSTE15D1BE6.hs20.net (192.168.251.27) by
THHSTE15D3BE2.hs20.net (192.168.251.52) with Microsoft SMTP Server (TLS) id
15.0.1178.4; Thu, 9 Jun 2016 17:48:02 +0100
| Hop | Delay | From | By | With | Time (UTC) | Blacklist |
|---|---|---|---|---|---|---|
| 1 | * | THHSTE15D1BE6.hs20.net | THHSTE15D1BE6.hs20.net | mapi | 6/9/2016 4:48:01 PM | |
| 2 | 1 Second | THHSTE15D1BE6.hs20.net 192.168.251.27 | THHSTE15D3BE2.hs20.net 192.168.251.52 | Microsoft SMTP Server (TLS) | 6/9/2016 4:48:02 PM |  |
| 3 | 2 seconds | smtp.hs20.net 217.28.140.9 | server-12.tower-140.messagelabs.com | AES256-SHA encrypted SMTP | 6/9/2016 4:48:04 PM | |
| 4 | 0 seconds | network | 6/9/2016 4:48:04 PM | |||
| 5 | 4 seconds | 85.158.137.83 | server-4.bemta-3.messagelabs.com | 6/9/2016 4:48:08 PM | | |
| 6 | 4 days | mail1.bemta3.messagelabs.com 195.245.230.164 | edge.ourdomain.com xxx.xxx.xxx.xxx | Microsoft SMTP Server (TLS) | 6/13/2016 7:32:37 PM | |