Email not received though Local connection history shows 100% accepted

Hi,

People from my company can send email to a contact info@xxx.be, but we cannot receive any mail from info@xxx.be. I have added the Connection IP to Local Good Sender IPs. The Local connection history shows for Past hour Attempted: 10 (100%), Accepted: 10 (100%); but when I check Message Audit Logs nothing has been received.

What can I do to further troubleshoot this problem? How come Local connection history shows 10 accepted connection, but nothing has been received. Thanks to help!