21 Service Temporarily Unavailable
I need a solution Hi All, We send emails to our customers on daily basis and quite alot of them use messagelabs for email service. Since yesterday we have started receiving alerts about mails queueing...
View ArticleIPs in blacklist, removal form not helping
I need a solution Hi,I've been running an e-mail server for a couple months now, and keep running into issues with deliverability to people who use your security product.I'm not on any other...
View ArticleEmails are getting blocked - 553-SPF (Sender Policy Framework) domain...
I need a solution Hi Symantec,Our emails are getting blocked with the error:553-SPF (Sender Policy Framework) domain authentication 553-fail.We have verified and the SPF is in place, please refer the...
View ArticleIP gets blocked again and again
I need a solution Hello!I'm currently experiencing the situation that the IP of one of my servers (62.75.169.191) gets on your blacklist again and again. (that means that I place an investigation...
View ArticleBlack List Removal 198.204.254.221
I need a solution Can somebody from Symantec read this? Please I need a fix.I'm receiving the same error when my email server try connect with other email server with synmatec products. The error is...
View ArticleEmail not received though Local connection history shows 100% accepted
I need a solution Hi,People from my company can send email to a contact info@xxx.be, but we cannot receive any mail from info@xxx.be. I have added the Connection IP to Local Good Sender IPs. The Local...
View ArticleIP reputation / Snowshoe
I need a solution As per multiple (mainly unanswered) threads in this forum I am posting regarding the 'blacklisting' of an IP range ... only in our case its a pretty big range (188.240.160.0/19) -...
View ArticleWithin domain have SMG route email to Office365 email account.
I need a solution Hi,Within Protocols> SMTP> Domains, it is possible to specify destination routing. Same is used to deliver email to our lotus notes server and exchange server. Based on email...
View ArticleBad Reputation Ip
I need a solution My ip (37.59.49.128) is in bad reputation list for subspect snow show spam.The server are a shared mail and web server and when was in bad reputation list i cant connetct with some...
View ArticleSMG - Global Bad Senders
I do not need a solution (just sharing information) Hello,Our SMG says in the IP Reputation lookup that the IP address 164.132.99.87 is on the list of Global Bad Senders. But the test...
View ArticleIP that has been submitted for investigation over 10 days
I need a solution Hello,We have an IP that has been submitted for investigation over 10 days now, without any updates.##########################The IP address 89.46.120.51 has already been submitted...
View ArticleBlacklisted IP
I need a solution Hello,Our client is unable to send mail to Symantec Messaging Gateway users. Any attempts to do so are greeted with the following error:554 5.7.1 You are not allowed to connect.We...
View ArticleIP Removal more then a month
I need a solution Hello,a month ago I added our ip for investigate. But it's still under investigating.Our web site works perfectly, no virus or spam now. (Last year we was hacked),We create all new...
View ArticleMensagens chegam com 24 horas de atraso
I need a solution Olá,Implantei o Symantrec Messaging Gateway há uns 40 dias atrás e notei que alguns e-mails estão chegando com 24 horas de atraso. Alguem sabe me informar se isto é algum problema do...
View ArticleE-mails arrive 12 hours late
I need a solution Hi,i'm new with SMG and configure it to send end receive email as a relay to a Exchange 2003 server and the problem is that some messages are arrive with 12 hours of delay. Someone...
View ArticleIP block listed on bad senders list
I need a solution I work for an ISP that has its IPs listed on the bad senders list. The problem is, no matter which IP address out of the 1024 I selected at random to check, they all came back as a...
View ArticleI want a specific email to get all type of files
I need a solution Hi, i want a specific email address on my organization can be able to get all type of filesi need a custom dictionari or something? how i set this up?Thanks. 0
View ArticleDisable clickable url feature.
I need a solution Hi Guys,I have been testing this feature and need some assistance in testing from your side if possible.My gateway is running the lastest version.The manner in which i configure it...
View ArticleDisable clickable URLs in message
I need a solution Hi Guys,I have been testing this feature and need some assistance in testing from your side if possible.My gateway is running the lastest version.The manner in which i configure it...
View ArticleContent-Filtering - ony if no other Verdicts
I need a solution Hi,i wan't to use content filtering to filter inbound messages that contains executale files. Those attachments should be delete an a notification to the recipient should be...
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