SNMP
I need a solution hii tried defining SNMP on SMG Version 10.6.2-7 but i cant do SNMP Walk On any of the scanner nodes nor the control serverwhat trubleshooting i can do ?it...
View ArticleSMG
I need a solution Hi,We have config Symantec Messaging gateway End user Qurantine, LDAP integration is done. also LDAP user are able to access the quarantine. but not getting the alert notification...
View ArticleBlock other Reciepients when a rule is applyed
I need a solution Hello, i need to allow users to send mails only to approved receiepients, when i set-up the rules i have the problem that when one condition is satisfied all mails will be delivered....
View ArticleSpam mails not seen in the logs
I need a solution Hello All,We have a policy set that whenever a mail is detected as a Spam mail, the subject of the mail will be appended wit a tag "[SPAM]". This is in a POC stage, and we have...
View ArticleSymantec Messaging Gateway as a Relay Server
I need a solution Hello All,We are planning to use the SMG installed in our environment as a relay server that forwards the mails.The query is that would SMG Support Authentication while accepting...
View ArticleInbound email on SMG to DLP
I need a solution Is it possible and how would you configure the rule to have inbound(internet) email send to DLP (reflect mode) for analysis and based on result continue on its way? Outbound SMG has...
View ArticleSMG language addin
I need a solution Hi,I wanted to know how can we add languge in SMG policy group....can we add update regional language such as Hindi to Filtering content of incoming / outgoing email by Hindi...
View ArticleMailserver ip has a negative reputation but cannot be submitted for...
I need a solution Hi,a customer of me wants to send an email to someone, but the email cannot be delivered, because it's returning with the message that the mailserver ip is on the Symantec Global Bad...
View ArticleDon't send mail
I need a solution ThanksHello, my company out mail server ip adress 213.14.34.134 and i check http://ipremoval.sms.symantec.com/lookup/ my ip dont listen. But i send mail, dont receiver other...
View ArticleCustom Report
I need a solution Hi I am using Symantec Messaging Gateway.Is there anyway to create a custom report where I want to pull info on all emails where the recipient was a specific domain such as...
View ArticleBlacklist removal 136.243.89.161
I need a solution Is is possible to get any assitence removing IP from blacklist? I have tired numerous times to remove IP (136.243.89.161) via http://ipremoval.sms.symantec.com/lookup/# but it just...
View ArticleUpgrade SMG from 10.5.4-4 to 10.6.0-3
I need a solution Hi I have an SMG version 10.6.0-3, I have been doing backup of the appliance on the SMG. Since it is live, I cannot restore anything on it. I have thus decided to have another SMG on...
View ArticleSSL 64-bit Block Size Cipher Suites Supported (SWEET32)
I need a solution Hi Team,We are using SMG-10.6.2-7 (brightmail gateway or messaging gateway).After scanning some vulnerabilities found for which Symantec technical assistance cann't give me...
View ArticleQuestion about requests from Symantec messaging gateway
I need a solution Hello. We found in our firewall, that Messaging Gateway sending a lot of requests on different IP-adresses through port 25. Yes, you can say its normal, but this requests happens...
View ArticleError: 550 5.7.1 requested action not taken: message refused
I need a solution Dear support,I found this thread: https://www.symantec.com/connect/forums/error-550-571-requested-action-not-taken-message-refusedHave a problem with my customer delivery:...
View ArticleIP blocked without a valid reason
I need a solution Hello,Some times ips like this 144.217.123.236 are listed with this reason:The host is unauthorized to send email directly to email servers.But that has no sense, this IP...
View ArticleProblemas con IP 200.47.45.14
I need a solution Tengo problemas, con esta IP: 200.47.45.14 / la ip ya no esta listada, pero quienes verifican con Symantec, me rechazan los correos. pueden ustedes audarme con esto. Muchas gracias ! 0
View ArticleOutbound Whitelist for SMG
I need a solution Hello,is there a possibility to create something like a whistlist for outbound mails?My mailflow is like the following:internet <--> SMG1 <--> Exchange <--SMG2 <--...
View ArticleMessages rejected because of Reverse DNS are not logged
I need a solution Messages classified as spam are logged in the "Message audit logs" where do I find messages/connections rejected due to invalid reverse dns or other connection specific rejections? 0
View ArticleBad reputation IP - Emails not delivered
I need a solution About 5 or 6 days ago I requested to investigate my email server (IP 212.83.136.185) but you keep listing us as "bad reputation". We check every day all inbound and outbound emails...
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