Symatec Messaging Gateway 10.6 Configuration error
I need a solution Dear All, While I am doing POC of SMG 10.6, I am not able to configure symantec messaging gateway (SMG) 10.6 successfully. To describe about the configuration I have made, I have...
View Articleuser cant receive mail
I need a solution Hello guys. Need some help.Have remote mail server. Today user "example" dont receive mail. In web logs reason: system allowed email address or domail, contect filtering violation:...
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SMG integrate with AD
I need a solution Hi,Anyone integrate SMG with AD?What's the recommended practise to have this configure? To allow SMG (at DMZ) to query the domain controller directly which is in the internal...
View ArticleProblem with upgrade to 10.5.6
I need a solution Hello, i have some problems with my upgrade i just upgraded the gateway form 10.5.3-4 to 10.5.4-4 now i try to update the gateway to 10.6.2-3 i get this error "Please read the...
View ArticleBackup message audit log
I need a solution Hi,I would like to know whether it is possible to backup only messaging audit log. At times we have request from clients for emails received on a certain date, but we do not have the...
View ArticleMessaging gateway block my ip address
I need a solution I am trying to send to the chubb.com who is using the symantec messaging gateway antispam.It turns out that the emails do not even reach the destination.By the way, at this moment it...
View ArticleSMG ATP integration
I need a solution Is there any roadmap or plan for above?seems lacking sandbox capability for the appliance based smg...thanks 0
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Messaging Gateway with two email server
I need a solution Hello.I need help with the follow.We have a one Symantec Messagin Gateway and two email server. One is Exchange and the other is SendMail under Centos SO.The SMG is sycronyzed with...
View ArticleThe host has been observed sending spam in a format that is similar to snow...
I need a solution For some reason one of my servers gets marked with a negative reputation for sending out spam in a format that is similar to snow shoe spamming techniques. My server is on no other...
View ArticleGateway Email Encryption compliance
I need a solution Hi,We're considering Gateway Email Encryption solution to manage our email encryption with third parties. What I would like to know does this solution meet our requirements? The...
View ArticleConnection rejected my MTA (sender mimecast)
I need a solution We have a strange issue with mails coming from mimecast hosts. The sender is getting "Recipient server unavailable or busy" and trying multiple times to deliver the message. SMG is...
View ArticleBlacklist removal 164.132.127.32/27 - IP Reputation
I need a solution Hi,I first post in the cloud infrastructure forum : https://www.symantec.com/connect/forums/blacklist-... ; they say that they are not block our IPs.As I said it before, early 2017,...
View ArticleDo I need directory integration and SMTP authentication?
I need a solution Hi, I have a SMG in my network border and an Exchange 2013 on-premise server. The SMG is configured to send mail accepting them from the Exchange and to route emails to the Exchange....
View ArticleRemove a IP address reputation from Messaging gateway products
I need a solution Dear,We are still facing sending issue with our customer who are using the Symantec messaging gateway product. Atfer raising the issue to cloud infrastructure at...
View ArticleThe IP address 37.187.7.98 was found to have a negative reputation.
I need a solution Hi,I have been trying to get out of your negative reputation for a while, without success.I first tried the wrong forum apparently:...
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Creating a SSL certificate for the WebServer interface
I need a solution I have Message Gateway v10.6.2 and I'm trying to create a SSL certificate for the WebServer. I've already generated the certs and applied them along with the Root CA however .. the...
View ArticleWhat is included in the SMG diagnostics file?
I need a solution Hi guys!A client needs to create a full diagnostics file from the Control Center and Scanner but wants to know what kind of information includes. More specifically, find out if it...
View ArticleIP Found To Have A Negative Reputation (Snowshoe)
I need a solution I own a small hosting comapny and I have noticed that our sending ip is constantly being blacklisted at http://ipremoval.sms.symantec.comApparently because of a showshoe attack. We...
View Article[85.158.139.103]:25: Operation timed out
I need a solution Good evening:I request your support to help me solve the following problem.Some of my emails are left on my server in deferred and show the following messageconnect to...
View ArticleNeed to create report for TLS vs non-TLS delivered emails
I need a solution Hi,I would like to make the following report:Number of emails delivered last month in plain text.Number of emails delvered last month with TLS v1.2.Also is it possible to use...
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