outlook .msg file as attachments
I need a solution How SMG witll scan email with attatchment if user compose and send email with attachment in format as outlook .msg file and outlook .msg file includes password protected...
View ArticleHow can I download old versions of SMG?
I need a solution Hi guys!I need to download an old version of SMG (10.6.1-3) but it doesn´t appear on File Connect, is it possible to download that version specifically?Hope anyone could help...
View ArticleMessaging Gateways - Load balancing smtp flows.
I need a solution Hi,For High availability we want to deploy two scanners 8480v2 and use load balancers to distribute the incoming messages to teh appliances.Can someone confirm us it is supported to...
View ArticleIP addresses blocked by Message Labs
I need a solution Hi,Our mail server is hosted by ezihosting.com and our IP address is constantly being blocked by messagelabs.The IP address in question is 27.50.70.87 (mail.boldfood.com.au). I have...
View ArticleDelist website url from global spam rules
I need a solution Hello.I have a customer with an outlook signature containing there website: www.coustomerdomain.dk.But all emails containing "www.customer-domain.dk" is listed as spam.If I make a...
View ArticleMessaging Gateway Backups Failing
I need a solution Greetings,I am attempting to back up my SMTP gateway to either an FTP or SFTP server. I have used this same FTP server software (freeftpd) on a different server without issue. When I...
View ArticleIP Blacklisted
I need a solution I have contacted symantec support several times (atinvestigation@review.symantec.com) about the issue and have gotten no response. It has been over a week.Posting here is our last...
View ArticleSPF not working
I do not need a solution (just sharing information) Hi All,Rcently I have configured a new SPF on my DNS and in addition SMG support helped me to configure SPF chcker, but from some resaon it doesnt...
View Article"Unscannable due to limits exceeded" with 11.5MB Excel file attachment
I need a solution Hi,We have an "Unscannable due to limits exceeded" error/bug with SMG v10.6.2-7 Our SMTP content scanning options are as follows:Maximum container scan depth: 20Maximum time to open...
View ArticleApply Bad Sender to Exchange Distro Group
I need a solution I have an Exchange distribution group that is being spammed with LinkedIn invitations. I have users who have valid reasons for accessing LinkedIn, so I can't just add the domain to...
View ArticleHow can I edit alerts from SMG?
I need a solution Hi guys!Somebody knows if it's possible to edit the alerts the SMG sends?. I received a Quarantine Disk Space alert from one of my two Control Centers and I'm not sure which one sent...
View ArticlePlease stop indiscriminately blocking OVH IP range
I need a solution Hi,we are a legitimate business who are hosting email and webservices for our clients.Recently (3 weeks ago) we moved from our old host to a new host at OVH (France).We bought a...
View ArticleBlacklisted IP
I need a solution Hello,Our client is unable to send mail to Symantec Messaging Gateway users. Any attempts to do so are greeted with the following error:554 5.7.1 You are not allowed to connect.We...
View ArticleIP address blacklisted
I need a solution We are experiencing difficulties connecting to messagelabs.com(connect to cluster8.eu.messagelabs.com[85.158.140.211]:25: Connection timed out)Our sending IPs are 85.25.43.51...
View ArticleHow to block or prevent a specific user/Users to send emails out Of my Domain?
I need a solution Hi, We are using Symantec Messaging Gateway Version 10.6.2 and Zimbra 8.0.7 Mail server and it works fine. And recenty we have a requirment to block external email facility (for...
View ArticleMessages for some domains stucked in delivery queue - error 450 4.4.1
I need a solution Hi everyone,I have last version of SMG 10.6.2.-7. Two SMG scanners and one CC, all of them on separate virtual machines.Two months ago, messages began to stuck in delivery queue, but...
View ArticleReceiving spoofed mail, though SPF is enabled
I need a solution On my Messaging gateway, SPF is already enabled. Still we received a spoofed email. Some mails have been held, but the majority has been delivered. How can I go about so that this...
View ArticleSanitizing email attachements: What I would like to have
I need a solution So everyone needs emails. Unfortunately most users want to be able to receive attachements and people tend to send unsecure file formats like word, excel and PDF. Even image files...
View ArticleSMG
I need a solution Hi All,with regards to SMG could anyone help me address below queries.1. Can they get email alerts over email when the system gets updates or is updated. 2. How does Anti...
View ArticleGood senders email held since "Archive Files (default)" policy enabled
I need a solution Hi,Recently I have enabled the holding of any email 'If the attachment or body part is in the attachment list "Archive Files (default)"'. Problem I am having now is that email...
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