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Channel: Symantec Connect - Messaging Gateway - Discussions
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"Snow shoe spamming" false positive

I need a solution Hello,We have an uncompromised mailserver with four IPs:- 212.129.48.30 - 212.129.48.31 - 212.129.48.32 - 212.129.48.33IP lookup on the Symantec page shows that this four IPs have a...

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Symantec Global Bad Sender (NOT)

I need a solution hi I wasn't sure where to post this but have chased down every contact with symantec and has gone nowherewe changed our web hosting about 3 months ago and its been a ongoing fight to...

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Snow Shoe Spamming Issue

I need a solution Hi,we have a new spam filter we are trying to put into production, but for some reason the IP address it is on has a reputation with Symantec Cloud Security for "snow shoe spamming"...

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lots of false nagatives...

I need a solution Hello SymantecWe recive LOTS of false negatives in the last months. It's allways just a plain image with no text but explicit subject. Not that hard to filter by a spam appliance i...

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Change in domains, mail flow

I need a solution Until recently all emails sent to xyz.com was coming on my SMG. Thus in protocols>domains, I just had xyz.com. We are now doing some changes. Whereby xyz.com will now go through...

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Ip Reputation

I need a solution Hello,I'm have problem with emails, i'm still appears at symantec reputation list ..I was talked K Brosnan Symantec the said its ok with my server .. but level3 still do not receive...

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SMG: How to Configure Directory Integration with Groupwise EDiscovery

I need a solution Hello everyone. I am appealing to the experience of this forum. We are Symantec service partners in Argentina. This is the first time we have implemented SMG with Groupwise (we...

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SMG - Threat Defense Reporting

I need a solution Hi all, I Integreted SMG with Content Analysis. I can see e-mails on queue, and on Content Analysis screens.Is there way to see how many mail submitted to Content Analysis, top...

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Bad reputation IP

I need a solution Hi, for some reason our servers from 167.114.4.104-107 are getting blocked by the email service and no emails are being delivered.None of the IPs are listed on any other blacklist so...

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refused to talk to me: 554 5.7.1 You are not allowed to connect

I need a solution We have a problem delivering mail to Messagelabs.Our sending mail server is clean and not delivering spam, cross checked twice.Can you please remove this IP?212.129.11.230Thanks. 0

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Is It Possible To Increase RAM of SMG Appliance 8360?

I need a solution Hi guys!We have a SMG Appliance 8360 (Dell PowerEdge R610) with 8 GB RAM but want to increase it, anyone knows if it's possible to do it and what is the maximum RAM that the server...

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Problem with certificate- intermediate certificate missing

I need a solution Hi,I have bought certificate from GlobalSign. On my Symantec messaging gateway when I check Certificate Authority, I can see that these have expired on 28/01/09 [GlobalSign Partners...

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Our whole subnet has a negative reputation due to snow shoe spamming techniques

I need a solution It seems I've posted on wrong category, sorry for that, I don't know all of your products be kind with me :-)We have a dedicated server which is hosting several domains using cPanel....

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MALICIOUS EMAIL

I need a solution Can you please block the following emails going out until the account is secured, and/or forward the request onto the owner? I have attached a screenshot of the fraudulent email.The...

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refused to talk to me: 554 5.7.1 You are not allowed to connect

I need a solution We have a problem delivering mail to Messagelabs.Our sending mail server is clean and not delivering spam, cross checked twice.Non-secure senderhttp://imgur.com/a/r1We6Thanks 0

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Av updates failing

I need a solution I have symantec brightmail appliance with valid license.Further my spam definations are updating.But virus defination is not uptodate.Please let me know what to be done. 0

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554 5.7.1 IP on Symantec's Global Bad Senders list

I need a solution I operate mail servers for a few entities and apparently my setup is flagged as snow shoe spamming. Looking that up, that is some pretty weak justification for outright banning my...

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Application error upon upgrade to 10.6.3-2

I need a solution Hello,We just upgraded our SMG to the latest version 10.6.3-2 and now we can't access the control center.  When we access the web console (using admin account), it say that...

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Receiving mail sent without a user name and password

I need a solution Hello everyone, I have Symantec Messaging Gateway version 10.5.4. The machine is configured use an LDAP AUTHENTICATION. Emails sent with username and password are accepted and...

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Receiving mail sent without a user name and password

I need a solution Hello everyone, I have Symantec Messaging Gateway version 10.5.4. The machine is configured use an LDAP AUTHENTICATION. Emails sent with username and password are accepted and...

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