Symantec Brightmail
I need a solution Hi,We have a symantec brightmail virtual server setup on our network and have one issue after updating it, our sister company's emails relay to us that gets scanned by the brightmail...
View Articlelogging "Failed to get Envelope" Symantec Messaging Gateway 10.0.3-3
I need a solution Hello, We have been getting a number of log entries since upgrading to 10.0.3-3. Thursday, Jan 16, 2014 12:43:40 AM MST Error Symantec BrightmailMTAFailed to get...
View ArticleSymantec BrightMail Gateway 9.5
I need a solution Required Advice...or Solution...or Possibilities .........Is there any notification or Alert system ( Via Email )are available in Symantec Messaging Gateway that filttered User...
View ArticleUpgrade Old SBG Appliance 8360 to New SBG Appliance 8380
I need a solution Expert Advice require for Upgrade Old Appliance 8360 to New Appliance 8380 , Current scenario is that Having two Symantec messaging gateway Appliances 8360 with 9.5 version. One...
View ArticleNumber of Public IPs needed for SMG
I need a solution Dears,Good Day !im currently in the process of installing SMG appliance, and i want to make sure wether i can use 1 public IP for SMG (for Inbound / Outbound mail flow) while using a...
View Article"WARNING - NOT VIRUS SCANNED" issue
I need a solution Hello,Recently, a user complaint that an email message shows "WARNING - NOT VIRUS SCANNED" in the subject line while the same senders did send to him many time in the past without...
View ArticleGood sender being tagged with [Marketing Mail]
I need a solution I added a domain to the "Local Good Sender Domains" list, but messages from this domain are still being tagged with the [Marketing Mail] prefix in the subject line. I used the format...
View ArticleMessaging Gateway Appliance
I need a solution Hi, I have 30K+ mailboxes and i am going to install Messaging Gateway 8380 Appliance as 2 Scanner for inbound and 2 Scanner for Outbund. Now my question is can i use thses 4 scanners...
View ArticleMX record
I do not need a solution (just sharing information) Dear all, I am new to SMG, currently we are using SMG 9.5, Can i know how can i check MX records? is it using cmdnslookup -type=mx example.com
View ArticleTLS cipher support
I need a solution I have a customer looking for a complete list of ciphers we support on our messaging gateway. Is that officially documented anywhere?I can use https://www.ssllabs.com/ssltest/ for...
View ArticleAll senders classfied as Bad reputation, Reject SMTP Connection for everything
I need a solution Hi - I have SMG 10.5.1-2 running on vmware. Everything was working fine until 11am yesterday, when SMG started rejecting all email as bad reputation. The only way i have been able...
View ArticleSymantec Messaging Gateway not keep log 90 Days
I need a solution Dear All,I have 2 Scanners and 1 Control Center, I set for keep log 90 Days via control center since 1 month ago but to I query log and report it show only 7 days. I checked the...
View ArticleSMG Upgrade
I need a solution Hello all, I hope you all are doing good. I need to upgrade SMG which is running version 10.2.x to 10.5 in ESX.Please tell me what is the step by step process of doing it becuase i...
View ArticleSMG 10.5 Dictionary Q?
I need a solution http://www.symantec.com/business/support/index?pag... Is this still correct? In that the dictionaries will match part words? I seem to have two SMGs set up identically and one is...
View ArticleSymantec Messaging Gateway Scheduled Tasks Failed
I need a solution About two weeks ago we upgraded the messaging gateway to 10.5.1, there has not been any issues except yesterday and today I received the message notification below:...
View ArticleSMG Local Good Sender Domains Not Working
I need a solution Hi all,We're running Symantec Messaging Gateway v 10.0.2. A user reported that she wasn't receiving emails from a particular sender. The SMG message audit logs showed the emails...
View ArticleDifferences between SMG 10.0.3 and 10.5
I do not need a solution (just sharing information) hi: What is the difference between SYMANTEC MESSAGING GATEWAY 10.0.3 and 10.5? in the appliance show the version 10.0.3 but in the symantec...
View ArticleSMG SNMP Value Unit and importance
I need a solution Hi Guys,I a bit confused what the different meaning and unit is of the Queues we monitor via SNMP. Could anyone explain what they mean and what unit it is expressed in?So each of the...
View ArticleSNMP queries sometimes have no response. is there a limit to queries per...
I need a solution Hi,We have 26 SNMP monitors on our SMG's, CPU, memory, Disk space, Queue info... When I have about 15 enabled all is fine, but when I enable all 26, it seems to be too much for the...
View ArticleSMG 10.0.3 to 10.5.1 on unsupported hardware platform
I need a solution I need a way to upgrade an unsupported hardware platform in order to migrate to a supported one (e.g. upgrade, backup database externally, restore to fresh 10.5.1 install)....
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