SPAM filter malfunction after upgrade Messaging Gateway Appliance to 10.6.4
I need a solution Dear All,Until last weekend I had a Brightmail v.10.5.2 installation that worked pretty well, but from sunday it suddendly started to give the error described in this...
View ArticleProblem with SMG
I need a solution Hello,we have SMG running on 2 appliance hosts from many years (over 10), current version 10.0.3-3 as the hardware doesn't support higher.Today we received notices from the servers...
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DNS TXT query for *.zodiac.brightmail.com" failed unexpectedly
I need a solution HiSymantec Messaging Gateway: Current software version: 10.6.6-5.Time range: Past day, gives a lot of errors that DNS TXT query for "<ip>.zodiac.brightmail.com" failed...
View Articlereject mails from a specific sender/ip after a certain threshold of mail count
I need a solution Dear Support,We need to reject mails from an external party when they send huge volumes of message. Recently our mail delivery queue became full due to this issue (the recipient was...
View ArticleUsing messaging gateway to send confirmation email to external account
I need a solution Good afternoon, I am looking for a way to send a message to another user account when specific recipients have any inbound emails. Exchange 2010 does not allow this( why, I cannot...
View ArticleSender is blocking regardless of being put into Good Senders list
I need a solution Hello Everyone,I'm unable to receive mails from senders which I put into Good Senders list. Its very strange, as I think this is standard and very simple configuration, to put...
View ArticleCannot release the message. It has either been released already or a delivery...
I need a solution When I Try to release an email from the Spam Quarantine, it is giving me the following message: Cannot release the message. It has either been released already or a delivery error...
View ArticleSpam definitions:12 Days Ago - SMG
I need a solution Dear,I need yours expertice, checking the SMG the Spam definitions show this : 12 Days Ago and this time is correct? I like to know how is the time from update to the Spam...
View ArticleSMG integration with Web Isolation
I need a solution Hello anyone, can anyone share with me the steps or article to integrate SMG with Symantec Web Isolation ? Thanks 0
View ArticleSMG Sending Logs
I need a solution Hey folks,I have a SMG appliance and it's sending logs to a SIEM system. Everything's working fine, but SMG is buffering many log lines in a single log that is sent to SIEM. I wanted...
View ArticleContent filter for impersonating emails?
I need a solution Hi,I searched but didn't find much. I'm working on a content filter based on the email address not being what is expected and sending it to quarantine.I did search here but didn't...
View ArticleUsing the same certificate for TLS and Control Center
I need a solution I bought an SSL certificate to TLS enable our SMG, and it’s working fine. Now I’m wondering if it’s possible to use the same SSL certificate for web access to the Control Center or...
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SMG downstream loadbalancing questions
I need a solution I have recently seen a document about SMG downstream message distribution.https://support.symantec.com/en_US/article.TECH209...The document officially says that SMG does NOT provide...
View ArticleSMG at AWS
I need a solution Is it supported to run Symantec Messaging Gateway as an EC2 instance at AWS? 0
View ArticleLogin after installation of trial version
I need a solution I have installed the virtual Messaging Gateway on a Vmware Workstation. Now i hve to questions:I need to login. But the user: admin and password: symantec did not work.Also i dont...
View Articlerouting the same domain in / out
I need a solution Hi there,Is it possible to route the same domain both inbound and outbound on the same smg device? Example:If I have domain abc.com that is considered "local" with the green check...
View ArticleSMG version rollback
I need a solution Hi guys,can we perform a version rollback in SMG.Currently the SMG is in version 10.5.1 to version 10.0.3?Is it possible? and how to do it?Thanks 0
View ArticleSMG DKIM implementation - best practices and considerations
I need a solution Hi Guys,Anybody has successfully implement DKIM at SMG with 0 @ minor hiccup?Any tips or tricks?Thanks 0
View ArticleBlock email that spoof our domain name
I need a solution Hi,Many users on my comapany are receiving mail sent by its own email addresses (with object like : Be sure to read this message! Your personal data is threatened! ).How can i block...
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Malware dont detect for SMG
I need a solution DearThis file is delivery via E-mail and the SMG dont detect as a malware, the detecction is make from SEP 14 as ISB.Downloadergen186.Its possible to send this file to symantec to...
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