SMG 10.6.6-5 - Quarantine Notification to End Users
I need a solution Hi,We have recently configured notifications for spam blocked inbound; the report that reaches end users works perfectly. We also have a configuration to filter outgoing email...
View ArticleSymantec Email Submission Client (SESC) - questions
I need a solution Hi Guys,Checking on above1) Any particular tips/tric to implement it? Will it distrupt any email flow?2) Since the add-on create a folder at Outlook, would it 'eat' or own up...
View Articlemessaging gateway beta program
I need a solution Where is the messaging gateway beta program??? I want smg 10.6.7 or better 0
View ArticleBlocked Mailservers, no working removal form and no working abuse mail.
I need a solution First,for sharing some absolute failed support contact.Second,your removal formular https://ipremoval.sms.symantec.com/ is not working.Third,your investigation mail address is not...
View ArticleSymantec Virus Database
I need a solution Dear Sir,Please find link of virus total analysis of attachment sent over the mail.Symantic not detect any Malicious code; But Kaspersky detect this file as Maleware as following...
View ArticleEnable root to access Symantec Messaging Gateway (using WinSCP)
I need a solution Hi everyone,As title, how to enable root to access Messing Gateway?I need to use WinSCP on the system to check some information. I did the get-support command, and I used this...
View ArticleSymantec Global Bad Sender
I need a solution We have lost the ability to send e-mails to a business partener.I find this is why:Connected to 193.180.251.62 but greeting failed./Remote host said: 554 5.7.1 You are not allowed to...
View ArticleEmails stuck in delivery queue
I need a solution Hello everyone. I have around 500 emails stuck in the delivery query of my two scanners with the error " 451.4.4.2 [internal] connection closed by remote host "Others emails are...
View ArticleMessaging gateway houdt duidelijke spam niet tegen
I need a solution Ik heb Symantec messaging gateway geconfigureerd. De spam detection staat op 25 van de 100, Alle spam en suspected spam zal naar quarantine moeten gaan, en nog wat content filters...
View ArticleGood reputation IP has been blocked with 554 5.7.1 Sender Not allowed
I need a solution Hi, our IP 51.38.52.139 is getting blocked from your services This is IP has GOOD reputation from Cisco Talos, high score on Sender Score. Good score on Barracuda . IP is not...
View ArticleEmails not leaving gateway
I need a solution Hello everyone, im new here looking for some help.Im a sysadmin at my company, and recently we started having some issues with sending email to certain domains. We can recieve but...
View ArticleSMG Backup & restore
I need a solution Hii,I want to backup my SMG and store it on another location. Kindly share the setting for donig this.SMG Version : 10.6.6Thanks & regards,Arunkumar.P 0
View ArticleMessaging Gateway with two email server
I need a solution Hi all,Existing we have one email server that are send/receive from messaging gateway.We want to add exchange email server to run together with the existing email server.Is there any...
View ArticleBypass IP or email address rejected by connection classification
I need a solution Hello everyoneMy client try to send me some email notifications (from apache web server, php function), but emails rejected by MTA.Verdict: Filter policy - static connection class 1...
View ArticleE-mail with malware not detect by SMG
I need a solution Dear,I have this situation with SMG, this mail is delivery normally to the user but SEP detect the file with a Malware, the virus signature they are up to date and my question is...
View ArticleFrom header and from email
I need a solution Hello,Is there any possibility to create a policy verify if the message header from and from mail are the some or not ?Regards 0
View ArticleSMG rule to block email with graphic but no body text
I need a solution Hello,We have started to receive JPGs containing bitcoin demand letters. The existing rule I created blocks text that contains the word bitcoin but the graphic is not OCR'd for this...
View ArticleError in Log: read_spamwall_config:
I need a solution Hi all,I get one error every minute in my Symantec Messaging Gateway (SMG). The error is as follows:read_spamwall_config: Filtering Policy: <static-allow-dns> is missing a...
View ArticleEmails Bounced/blocked by Symantec Filter
I need a solution Our emails are being bounced/blocked even though the doamin is not blacklisted. We usually send massive emails numbers each week to our customers through Exact Target. We are...
View ArticleTLS protection of quarantine traffic
I need a solution Hi,I have tried, unsuccessfully, to find a way to protect quarantine traffic between scanner and control center. Could someone comment on whether this is possible at all, and...
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