SMG mails warning low disk space
I need a solution HiOur messaging gateway has used 26GB. I have cleared all spam in quarantine and all logs have limits set to less than 1GB. The total disk size allocated is 50GB. Why is it email me...
View ArticleCan not add probe accounts
I need a solution I get an eoor adding probe accounts to a new install - properly licensed into 2015 Feb 25 2013 21:28:16 [ProbeAccountRegisterTask] ERROR - Cannot register a probe account. Feb 25...
View ArticleSymantec Messaging Gateway - logs
I need a solution Hi all,is there a log that registers when someone modifies bad and good senders list?
View ArticleWhitelist an address from spam filtering?
I need a solution Can I specify a particular Exchange user (or e-mail address) from any spam filtering? Brightmail is continually identifying certain messages this person receives as suspected spam,...
View ArticleMail Policy is not applying
I need a solution Hi,I tried putting rule for blocking one external mail based on text on subject. but the policy itself is not applying..when i checked in verdict it is not applied.please help
View ArticleScanning url in emails
I need a solution Hi we have been pretty clean since switching from the Sophos solution to SMG. However Sophos blocked emails with suspisous links where SMG doesn't seem to be able to. There are some...
View ArticleUpgrading to version 10.0.1-2 on 8340
I need a solution Hi, I know this is kind of silly to ask, but still hoping to get some clarifications.I was reading through the the update description and under the "Unsupported platforms" section,...
View ArticleUser doesn't Receive Email Notifications
I need a solution Hi! We are using the messaging gateway, version 10.0.1-2. It is set up within the gateway so that when a user receives inbound mail that may be considered spam it is quarantined and...
View ArticleHow to Upgrade Brightmail Gateway (Appliance) 9.0.2 to 9.5 Version
I need a solution Hello; We are in upgrade phase & need to upgrade the SBG appliances. the current version of software is 9.0.2-9 & we are entitle to free upgrade for 9.5 which is not latest...
View ArticleDisclaimer Text Font Size
I need a solution Hi, Symantec Messaging gateway version 9.5.x and content filtering is applied to outbound traffic to in order to add disclaimer text. Is there any way to change the annotatin plain...
View ArticleRBL Logging
I need a solution Can someone please tell me which logs RBL activity will be logged to? I am hoping that Brightmail logs the name of the RBL along with the sender information in a file somewhere. I've...
View ArticleIncident folder is not working when Control center is down
I need a solution Dear All,One of our customers has two SMG servers, physical is Scanner and Control Center, other SMG is running as a scanner and it is a virtual image. The customer wants to have a...
View ArticleMail Permission
I need a solution Hello, I saw this KB on how to do block domains:http://www.symantec.com/business/support/index?pag... But I need to block a domain ".com.br" how would be the regular expresion in...
View ArticleLocal Domain Being Spoofed
I need a solution External sources are sending emails internally and making it look like its coming from an internal user. When I track it, it is from an external server. I block the domain but I...
View ArticleSMG licensing - how does it work?
I need a solution Hello,For quite a while our company is using SMG in-front of exchange. Though the company has shrinked by alot, and its renewal period for the SMG license.SMG licensing works per...
View ArticleSymantec messaging gateway check log outgoing mail
I need a solution Hi,I have started using symantec messaging gateway 1 month back to filter outgoing and incoming mail. I know that message audit log exist and allows you to check whether a mail has...
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creating a content filtering rule to block *@*.info
I need a solution Hi guys,Trying to make a content filtering rule to block everything *@*.info. In my content filtering rule, is doing this correct? Or is there a better way?
View ArticleSMG can not upgrade the version...
I need a solution The SMG is on my appliance does not upgrade to version 10, shows me the upgrade option disabled ... 8506541 1363820323
View ArticleForce Messaging gateway to use higher perference mail server to send mail
I need a solution Hi I have a straight forward question.A company has changed their MX records but did not updated their DNS records and the Messaging Gateway tries to contact the lower perference...
View ArticleCustom Content Incident Folder dafualt expunger action
I need a solution Goog morning. We need to configure a custom default expunger settings.We need that the messages being holded in Quarantine Folders approve automatically ever day at 15:00.The minimun...
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