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connection blocked problem

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Hi all,

 

I have a question about Symantec Messaging Gateway.
One of our applications sends a lot of e-mail and so has a lot of connections to our SMTP gateway, it seems the gateway blocks this connection after several connection attempts because its marked as spam.

Can i configure somewhere that connections from this IP are allowed?

Thanks,

LEVD


Symantec BrightMail Gateway

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Hi All,

I have only one symantec brightmail gateway. When the server has some issue and I have to troubleshoot on it and the sever have to shut down, the user could not send and receive email. I want to find out any solution, so I can let user send and receive email without interrupt when I troubleshooting the brightmail gateway issue. Is anyone know any solution to fix the issue? Can I setup two brightmail gateway, so one of them has a problem, Second one still work? Thanks.

I use VMwave ESX server 3i as a host, Symantec brightmail gateway is a virtual server.

Thanks in advance.

--Qing

Symantec Messaging Gateway: 501is invalid or DNS says does not exist

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收件人可以收到邮件,回复时smg会显示发送失败,详细信息是501<**.**.**>is invalid or DNS says does not exist,请问这个要应该怎么解决,谢谢。

Symantec Messaging Gateway:501 is invalid or DNS says does not exist

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Receiver received the email but SMG transfered failed and gave the details:501 <**.**.**> is invalid or DNS says does not exist when receiver replied this email, so how to resolve this problem? thx.

newbie questions regarding queues, recipient lookup, RAM requirements

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Working on implementing Symantec Messaging Gateway to provide some additional filtering to Exchange 2013 (small office).

I have 3 basic questions:

1 - I see the requirements state 4GB RAM.  How strict is this requirement?  Can it be run in a 2GB RAM for a small office?  What are the downsides of giving SMG too little RAM?  Slow message processing?  Anything else?

2 - If our Exchange server goes down, does the SMG queue up email being received until Exchange is back up?  If so, how much email can be queued?  Just disk-space limited?

3 - When using recipient lookup via our AD server, what happens if our AD server goes down or connectivity to our AD server is somehow impeded?  Are all emails rejected or do all emails pass through the recipient lookup filter?

Thanks!

 

1396259025

SMG 10.0.1 (end user spam quarantine failure)

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Hello all, I am trying to enable end user spam quarantine access for my users. I have already added authentication server using LDAD. But when I am trying to test users it gives an error. Please find the attathced screen shot and kindly help me in this regard. Regards

SMG - Error - Cannot find agent that is running

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Hi guys,

Need help, got this error on SMG console:

agent error.PNG

any opinion what is happening?

thanks

Outbound mail spoofing

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Dear ALL,

We are facing an issue of outgoing mail spoofing,

example:

Genuine outgoing mail domain: @mycompany.com

Spoof outgoing mail domain: @Microsoft.com

 

We wanted to block those spoof mails on SMG which are going outside other than @mycompany.com.

Thanks in advance.

 

Pravin Loke


Spam não é barrado por filtros, nem mesmo por domain bad sender

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Bom dia,

Estou com um spam que não esta sendo barrado pelas regras de bad sender. Coloquei tanto o dominio como o endereço no bad sender, e possuo uma regra que bloqueia qualquer e-mail que inclua "List-Unsubscribe" porém ele continua passando.

Segue o e-mail em anexo, alguem tem alguma idéia de alguma maneira de bloquear?

Obrigado!

Messages Audit Log Query

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Hello,

 

My question is about Symantec Mail Gateway 10.5.1.

In the Messages Audit Log, what is the correct syntax to query the subject line?

Is there any Wildcard Charactere * % . 

Single Quote

Double Quote

AND OR

Let say I want to find all email having this exact subject "This a test"

How can I do it?

Right now it seems that it doesn't take the double quote, so I had to type

this is a test

but it look like it us OR because it return message having one of this word but not the extact subject

Mandatory Filter: Subject

Mandatory Filter Value: this is a test

Thank,

 

How to enforce SMTP via TLS with SMG 10.5

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Hello,

 

For some domain we need to require receiving/sending with TLS.

I followed instruction here: http://www.symantec.com/business/support/index?page=content&id=TECH142122&actp=search&viewlocale=en_US&searchid=1396669021621

but I also read this http://www.symantec.com/business/support/index?page=content&id=TECH154048&actp=search&viewlocale=en_US&searchid=1396668530541

The two are somewhat contradictory.

How do you achieve this?

 

thank's

 

Eric

Symantec Messaging Installation - New Deployment

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Hi

I am Newbee to Messaging Gateway installation and Deployments. We have recently got SMG Appliance and to setup this

I have downloaded

- Install guide.

- Admin Guide.

After referring docs mentioned above i got an idea like this appliance has something to do on perimeter level.

1 - I am bit confused like how the physical connectivity of this hardware will be?

2 - Since its on Perimeter level will it be installed after Router or will be connected to switch ?

3 - What will be the network cabling structure in case of above or in case when any firewall is placed.?

Basically i am looking for a Diagramatic flow of Emails via this Appliance.

Appreciate your valuable advice.

Regards

Tushar

 

Delayed email by 7 hours

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Hello there, Emails are regularly delayed getting to my server. When i traced a recent delayed email, it showed that it was held up on MessageLab.com I have attached the header below. Email addresses have been changed for security/privacy. Could you please tell me why this might happen, and anything i might do about it? Many thanks! Return-path: Envelope-to: someone@hiddenforsecurity.com Delivery-date: Thu, 03 Apr 2014 13:55:31 -0700 Received: from mail1.bemta3.messagelabs.com ([195.245.230.164]:12968) by madabout.arvixevps.com with esmtp (Exim 4.82) (envelope-from ) id 1WVofa-0006x1-Ne for someone@hiddenforsecurity.com; Thu, 03 Apr 2014 13:55:31 -0700 Received: from [85.158.137.3:40259] by server-4.bemta-3.messagelabs.com id 7D/BB-17399-6376D335; Thu, 03 Apr 2014 13:50:46 +0000 X-Env-Sender: person@hiddenforprivacy.com X-Msg-Ref: server-10.tower-38.messagelabs.com!1396533045!16271796!1 X-Originating-IP: [81.134.198.60] X-StarScan-Received: X-StarScan-Version: 6.11.1; banners=cbha.org.uk,-,- X-VirusChecked: Checked Received: (qmail 10931 invoked from network); 3 Apr 2014 13:50:45 -0000 Received: from unknown (HELO WBRMM01) (81.134.198.60) by server-10.tower-38.messagelabs.com with SMTP; 3 Apr 2014 13:50:45 -0000 From: Sheila Gammans To: "someone@hiddenforsecurity.com" Subject: FW: Sheila Gammans Thread-Topic: Sheila Gammans Thread-Index: Ac9PQrUKgIty9muZSV+I5mATjADklP//8D+A///vA/A= Date: Thu, 3 Apr 2014 13:50:43 +0000 Message-ID: <5640FC16061E9D47B74890854EC189CBF1F30040@WBREXMB02.peabody.local> References: <5640FC16061E9D47B74890854EC189CBF1F30011@WBREXMB02.peabody.local> <8C461E6A24E53840A1A8F99468A807E22514EA@2011SBS.eobdomain.local> In-Reply-To: <8C461E6A24E53840A1A8F99468A807E22514EA@2011SBS.eobdomain.local> Accept-Language: en-GB, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: Content-Type: multipart/alternative; boundary="_000_5640FC16061E9D47B74890854EC189CBF1F30040WBREXMB02peabod_" MIME-Version: 1.0 --_000_5640FC16061E9D47B74890854EC189CBF1F30040WBREXMB02peabod_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

SMG ( Control Center Service Fails to start )

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Hello All,

I have freshly installed Symantec_Messaging_Gateway_OSrestore_10.5.1-2_Linux_Int.iso in my Virtual envoirment ESXi ( 5.5.0 , 1331820). After Configuring it it in the CLI when the machine is rebooted the control center service fails to start and as a result I am unable to service it in the web browser. Is this version of SMG not supported with this particular version of ESXi ? Please find the attached screenshot.

Waiting for your kind replies. Regards,

 

Tow smg appliance connection

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How I can conect tow smg appliance with one interface for replication ane changes in first one applied in another one?


bm server crashed on signal 6

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Hi all,

 

Can anyone shed some light on the error I got from my SMG ( ver 9.0 ) ? The following is the error I've got

 

Subject: bmserver crashed on signal 6  

bmserver crashed on signal 6 on  exit code: 0x0086

Program output:
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
Warning: recursive semaphore lock detected!
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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xmlXPathRunEval: last is less than zero
/data/scanner/etc/bmiconfig.xml:1344: parser error : Memory allocation failed
                           <function name="isSource">
                           ^
/data/scanner/etc/bmiconfig.xml:1344: parser error : attributes construct error
                           <function name="isSource">
                                         ^
/data/scanner/etc/bmiconfig.xml:1344: parser error : Couldn't find end of Start Tag function line 1344
                           <function name="isSource">
                                         ^
/data/scanner/etc/bmiconfig.xml:1346: parser error : Opening and ending tag mismatch: case line 1343 and function
                           </function>
                                      ^
/data/scanner/etc/bmiconfig.xml:1349: parser error : Memory allocation failed
                                 <case><!-- disposition=dns_deny source=firewall
                                      ^
/data/scanner/etc/bmiconfig.xml:1350: parser error : Extra content at the end of the document
                                    <and>
                                    ^
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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xmlXPathRunEval: last is less than zero
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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xmlXPathRunEval: last is less than zero
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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xmlXPathRunEval: last is less than zero
XPath error : Memory allocation failed : adding step

adding step

^
XPath error : Memory allocation failed : adding step

adding step

^
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

^
XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

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XPath error : Memory allocation failed : adding step

adding step

^
xmlXPathRunEval: last is less than zero

Storing data in /data/scanner/jobs/bmserver/2014.04.10-13.50.47

 

 

 

Appreciate any suggestions what I should do.

 

Thanks a million

Messaging Gateway Appliance 8380- 4 NIC Config Question

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Hi all,

I have a query from a customer on the best practice for configuring the 4 NICs on the 8380 Appliance.

I have searched for a long time on all the internal and external resources but am failing to find specific instructions.
Are they designed to be teamed? If so, how is this configured?
Please excuse me if this is a silly question, I am a previous Sysadmin, new to Symantec Appliances.

Many thanks in advance,

RhysV

Heart Bleed Open SSL

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I have been reading tons about the big Open SSL vulnerability. From what I have read on the symantec site, this vulnerability did not affect the Symantec Web Gateway or Messaging gateway. So both those servers were not at risk and no action is needed by customers? I just want to make sure of this?

 

Thanks

Outbound mail spoofing

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Dear ALL,

We are facing an issue of outgoing mail spoofing,

example:

Genuine outgoing mail domain: @mycompany.com

Spoof outgoing mail domain: @Microsoft.com

 

We wanted to block those spoof mails on SMG which are going outside other than @mycompany.com.

Thanks in advance.

 

Pravin Loke

Exchange 2013 support

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Hi 

We are using Messaging gateway virtual appliance 10.0.2-4 and want to updgarde our Exchange server to Exchange 2013. Please let me know if it is compitable.

Also Domain functional level will be raised to windows server2008 R2, need to check the bright mail compatibility, current domain functional is windows server 2003

Share the compitability sheet for MEssaging Gateway 10.0.2-4.

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