I need a solution
Hi everyone,
we have a problem with out SMG. We cannot release any mail from quarantine.
When we chose release option, it seems that the mail goes out of quarantine queue, but it lost. It does not go anywhere and disappears. I try to find email in 'Message audit' but there is a status 'Hold message in Spam Quarantine, Released'.
When I click on the recipient (in Message Audit), I review the section related to 'Delivery', It is displeyed IP address of SMG server, not IP address our Exchange server. End user dont receive mail.
Two screenshots are in attachment.
Can someone help me with this issue ?
0