Why is outgoing email edited to read Detected as Spam by MessageLabs
I need a solution I see email come in from senders where it passes through Messagelabs and the subject is edited to read "Detected as Spam" before it hits my mail gateway. Is this by design? This is...
View ArticleSMG - White list domains that users already end emails to
I need a solution Hi,Is there a way in SMG where domains that users already send emails to get white-listed? For example, if a user in our entity emails xxx@global.com, the reply or any future email...
View ArticleHow to combine actions between SPAM and Malware Policies?
I need a solution Hi,I've enabled the Malware PolicyContains attachment(s) supported by Disarm with two actions:1 Hold message in Spam Quarantine2. Send notification "Notify Users"Also I have enabled...
View ArticleMessaging Gateway 10.5.4-4 - Released mail lost
I need a solution Hi everyone,we have a problem with out SMG. We cannot release any mail from quarantine.When we chose release option, it seems that the mail goes out of quarantine queue, but it lost....
View ArticleExclude one mail address from virus scan
I need a solution Hi,I'm using Symantec Messaging Gateway 10.6.0.7 My Unwanted mail policy is aktive and sends to spam folder butMessaging Gateway blocks one mail address with false positive due to...
View ArticleAlter Subject on Outbound emails through SMG
I do not need a solution (just sharing information) We are running Exchange Server 2013 – Enterprise edition. Currently we have an inbound content filtering rule on our Symantec Messaging Gateway...
View ArticleLicensing Messaging Gateway - Small Business Edition
I need a solution Hi All,I had some queries regarding licensing enforcements regarding Symantec Messaging Gateway - Small Business Edition only. The availbility of this solution is either for 100...
View Articlemta crashed on signal 11
I need a solution HiAfter my upgrade to latest version 10.6.1-3 I have received a mta crashed on signal 11 on server exit code: 0x008B This is not the first time on this version. This server run as...
View ArticleExporting policies of SMG
I need a solution Hi,I have SMG v. 10.0.2-4 installed and I am upgrading it to the next versions.I have followed all the procedures to backup and restore the Control Center but it seems that it...
View ArticleHow to filter this type file ?
I do not need a solution (just sharing information) Hi,I got this file from an attacker and SMG allowed delivery without any action.http://dosya.co/jhgq78s6bnv9/list.rar.html Virus and malware...
View ArticleSMG virus definition
I need a solution Hi All,I just want to ask if the virus definition used by Symantec endpoint protection is the one also used by Symantec Messaging Gateway? or vice versa. TIA for your response.. 0
View ArticleStopping targetted SPAM emails
I need a solution We're receiving almost daily spam emails to one of our group email ids.The email content is of the kind"Yo, honey! Here is my fresh nmbr, IMU very much. We had a great time F2F 1...
View ArticleImpossible d'activer SMG
I need a solution Bonjour Team,Lorsque j'enregistre le fichier de sauvegarde, j'ai l'erreur suivante:Impossible d’enregistrer le fichier de licence spécifié. Unable to communicate with Symantec to...
View ArticleAnalyse email in Quarantine
I need a solution Hi,I want to download the attachement in a qurantined message before releasing it.In fact I want to analyse the email in virustotal.com.Is that possible?Thanks 0
View ArticleSee why it is SPAM
I need a solution We are testing SMG, and experiencing some outgoing mails end up in the spam folder.In our old spam gateway based on Spamassisten, we could see what the reason that it was spam. (See...
View ArticleStarting SMG control center failed after upgrade to 10.6.1-3
I need a solution HelloAfter I upgrade my controlcenter of Symantec Messaging Gateway, it can't start controlcenter service.Can you please help me for this?Thanks 0
View ArticleSMG 10.6.1-3 and 421 esmtp: protocol deviation
I need a solution Hi!I have some customers reporting that mail bounce back when sending to our SMG.One error is like this:ML-HOST_CONNECTED: xxx.xxx.xxx.xx:33834 connected. (ID: 7fbe99ff1700) LUA:...
View ArticleRequest for feature - SPF whitelist
I need a solution Hi all. I was directed to this forum by Symantec support after opening a ticket with them. After researching it, we turned on SPF on our Brightmail 10.6, and we were surprised by...
View Article550 5.1.1 message blocked by SMG?
I need a solution Dear colleagues,Kindly asking for the solution to small problem.We have Symantec Bright Mail (SMG) which checks all the incoming emails then forwards those to internal Postfix-email...
View ArticleCan I register a licence in SMG some days before the start date?
I need a solution Hi, I have four Symantec Messaging Gateway Servers v10.6.1-3 who are going to expire their license soon: [Brightmail] (ERROR:3297.2048198400): [10202] The AntiSpam license will...
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