TLS Settings inbound and outbound
I need a solution I have a requst from a client to force TLS to their domain names, the way i have setup this is;Inbound:Add their domain (domain.com) to local domain list (Protocols>Domains) and...
View Article4.4.2 errors when attempting to send to SMG
I need a solution Currently running SMG 10.6.1-4. I'm attempting to shut down the last of my Exchange servers and point directly to SMG.Three SMG scanners running on ESX 5.5, network on the VM hosts...
View ArticleIssue with Masquerading
I need a solution I need to automatically forward all inbound emails to an external service while I do an Exchange migration. I've read that masquerading is what I need to configure to make this...
View ArticleSMG - high CPU load after move to Hyper-V server
I need a solution Hello!Our company use with success SMG appliance 8340 (ver 10.5.4-4). Now it's time to move this instalation to Hyper-V. I maked new HV machine from ISO image (the same version as...
View ArticleSMG to replace MS Exchange Edge server
I need a solution We want to have the Edge roles played by a virtual Exchange 2013 server replaced by a physical SMG.The goal is to remove the virtual devices from the DMZ and use only hardware...
View ArticleBATV -- 550 5.1.1 Recipient address rejected: User unknown
I need a solution Dear Guys,i am running SMG since years and never have so problems with the BATV than the last 6 Months. My SMG is fully actualized and we did the configuration with Symantec...
View Articlechange language settings end users
I need a solution How do I change the language settings in the end user environment. for the Portuguese for example? I include some language pack? 0
View ArticleAntispam/Antiphising rule
I need a solution I am using SMG 10.6.1-3 and currently I am receiving a lot of phising e-mails from accounts that claim to be from Apple using the domain suffix @emailapple.com The legitimate domain...
View ArticleThird Party RBL when SMG is deployed after an MTA
I need a solution Howdy folks,Symantec recommends that the SMG be installed on the gateway before all other MTAs and people at my work place decided to go aganist that for some reason.As a result we...
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Bounce attack validation - what am I missing?
I need a solution One of my users had to send 1,000 Emails, using mail merge.Obviously, when you send such a large quantity of Emails at once, some will bounce back, for multiple reasons.However, this...
View ArticleEnhancement Request for Messaging Gateway
I need a solution Hello,In addition to researching emails in message audit logs, it would be great to be able to click on the links in the Dashboard and have it show you those specific emails. So...
View ArticleTransfer message audit log
I need a solution I would like to know whether there is a way to transfer the message audit log. We keep message audit log for 21 days. Problem we have is that if users have queries for mail of more...
View ArticleSpecial Report: Ransomware and Businesses 2016
I do not need a solution (just sharing information) Just raising awareness of a new whitepaper from Symantec Security Response:REPORT: Organizations must respond to increasing threat of...
View ArticleMissing SMG host in Received: header
I need a solution I noticed that our Symantec Messaging Gateway (10.6.1-4) servers are inserting improperly formatted Received lines with the host name is missing:Received: from XXX.Example.com...
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Very slow email releasing and submission error
I need a solution Hi folks,We use 10.6.0.-7 on VM with the recommended hardware config.For some reason our incoming email releasing is become very slow. Our spam quarantine size was 10gb and so i...
View ArticleUpgrade Woes, in a pickle
I need a solution Hi All,Need a solution here since I am unwilling to head into the office for the public holidays.SMG version is 10.5.4.4, trying to upgrade to 10.6.0.3 and than to newer versions.GUI...
View ArticleAlert - Login failures occur from a single IP
I need a solution Hi,I am using SMG 10.6.1-4 and I am experiencing daily administrative notification messages like "Alert - Login failures occur from a single IP"; literally thousands of them.Someone...
View ArticleSpam Submissions by uploading Mails to End User Quarantine
I need a solution We are using Customer-Specific SPAM Submissions from a long time and administrators submit samples using control center. As per Symantec, these submissions only work if those are...
View ArticleVirus cleaning on SMG
I need a solution Hi,Malware policies has a policy which says:virus: clean messageWhat happens when the "cleaning" fails? Is the message delivered to the user?We had this policy activated, and all...
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