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SMG as an open relay

I need a solution Hi,How can we prevent SMG being used as an open relay, also could anybody share the best pratice for SMG product.Thanks in advance. 0

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"Good Senders"-List for encrypted Attachments?

I need a solution We receive many encrypted attachments that are legit, but also an increasing number that are viruses. And we can't block all encrypted attachments because we need to receive the...

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SMG Administrative Logging Needed

I need a solution When does Symantec plan to provide some logging of administrative changes made within SMG? This has been the one detractor for us here in that we have some admins claiming IP's are...

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One quarantine email listed per end-user email?

I need a solution Just updated to the most recent release on Friday evening (10.6.2-3) and now our spam quarantine emails to end-users (sent every four hours) are all coming one at a time instead of...

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Licencias Antispam

I do not need a solution (just sharing information) Necesito realizar una consulta, ya que soy nuevo administrando Messaging Gateway.Quiero saber ¿que ocurre al vencer las licencias?Segun lo que he...

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SMG - Symantec Check Internal Email

I need a solution Buongiorno a tutti,all' interno della nostra architettura Exchange 2013 abbiamo due SMG esterni che hanno il ruolo di AntiSpam.SMG Scanner and Control Center Versione 10.6.1-4SMG...

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Using domain based Black list instead of IP based

I need a solution HII can't use IP based blacklisting lists because of the following from this post of mine.Symantec recommends that the SMG be installed on the gateway before all other MTAs and...

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SMG 10.6.2-3

I need a solution Hello, everybody! I have one problem,  the upgrade of version in SMG (from 10.6.1-4 to 10.6.2-3. ). The problems are the Quarantine Spam mail and the Maximum Summary Entries per...

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Reject SMTP Connection log

I need a solution Hello,Where can I find a log with received messages, that Messaging gateway has rejected smtp connecion because (I think) they are classified as "Symantec Global Bad Senders"??I only...

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Customer-specific Spam submissions service after 48hours status "INACTIVE"

I need a solution Hello,I'm adjusted "Spam submissions service" . In "Spam Submission" messages have "inactive" status.as it should be?Status bar: 0

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Messaging Gateway - Invalid Recipients Reject

I need a solution Hi,I am trying to enable Invalid Recipients Handling to Reject invalid recipients.Although it is rejecting, I don't see the Reject message set by Messaging Gateway, instead I see the...

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Surge of email attacks using malicious WSF attachments

I do not need a solution (just sharing information) Just raising awareness of this new Security Response blog post:Surge of email attacks using malicious WSF...

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Conduit error logs from this morning

I need a solution Hi everyone, from this morning, I get the error conduit logs on my SMG 10.6.2.Description error log"Error from web server 404 - Not Found : unable to GET:...

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Impact of control center failure

I need a solution Hi,I want to understand what is the impact of the failure of a control center?In other words :Does the scanner continue to process inbound/outbound mail flow without any issue?Where...

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Customer-specific rules efficiency

I need a solution Hi,Can anyone share his experience whith "Customer-specific rules" efficiency?Thanks 0

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Impact of control center failure

I need a solution Hi,I want to understand what is the impact of the failure of a control center.In other words, when the control center fails :Does the scanner continue to process inbound/outbound...

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Impact of control center failure

I need a solution Hi,I want to understand what is the impact of the failure of a control center?In other words :Does the scanner continue to process inbound/outbound mail flow without any issue?Where...

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553 Domain Blacklisted

I need a solution We are receiving the following error message and need to know how to correct it. Checked MX Toolbox and there are no flags for the domain. Does Symatec have whitelist or delisting...

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DKIM Key Expiration

I need a solution Hi,When enabling DKIM signing on a domain we need to fill the "Signature expiration".What happens after expiry?From what instant does that "timer" start counting time?Is there any...

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Recovery Process

I need a solution Hi,I have few questions about recovery/backup of SMG (virtual)In case of a scanner failure :Is it better to restore from a backup or just rebuild a new scanner and point it to the CC...

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