SMG Spam Message Quarantine filtering
I need a solution Hi,I have problem with my SMG. When i try to use fiters in SMG Spam Message Quarantine (From, Time Range: past week)I wait for a long time and it's end with time out.verions of SNG:...
View ArticleURL reputation lookup question
I need a solution Hello,we've experienced an increased load of our DNS servers ever since we updated our gateway to version 10.6.1-4 (now we're running 10.6.2-3), which introduced the "URL reputation...
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Actions - Clean the message
I need a solution Hi,Is it possible to change text in notification for action: Clean the message?Przemek 0
View ArticleMail delivery failed: returning message to sender ?
I need a solution Hi everyone,my customer has begin to receive a lot of emails with subject "Mail delivery failed: returning message to sender".In the returned email state something like that customer...
View ArticleEmails flagged and rejected, but IP is not on blacklist
I need a solution One of my users recently forwarded me an error message with the following contents:"Your email has been flagged by Symantec's Global Intelligence Networkas being sent via a known...
View ArticleBloodhound heuristics Level tuning
I need a solution Hi,As per what Symantec official arcticles and admin guide says.Bloodhound heuristics involve a trade-off between higher virus-detection rates and the speed with which Symantec...
View ArticleWat gebeurt er met een mail met bijlage die je afwijst
I need a solution Ik heb meerdere mails met bijlage in de SMG onder Content en Suspicious files quarantine.mijn vraag is wat er gebeurt als ik op "reject" klik. worden die mails met bijlage dan...
View Articlemessage rejected as spam by content filtering
I need a solution Seems to be getting the following NDR, the message doesn't leave our email system.This is affecting one external user, i have created a content policy to bypass the spam for this...
View ArticleAdministrator with restricted rights, but with 'Manage status and Logs' access
I need a solution Hello,I upgraded the Symantec Messaging Gateway to version 10.6.2-3, and since then, an Administrator with restricted rights cannot work on the Management Web access. He can log in,...
View ArticleMail received, but no entry on Message Audit Logs
I need a solution Hi,We have messaging gateway which send mails to our lotus notes mail server. On lotus mail server log, I can see that the messaging gateway delivered the mail based on IP; but when...
View ArticleBackup line for Brightmail VM - Best practice?
I need a solution Hi AllI am not quite the IT professional and need some advice on what the best way of doing this is.We have had issues with our fibre connectivity and to increase uptime we have...
View ArticleNo such user ## though email address exists
I need a solution Hi,I am having problem at times with 1 of my messaging gateway, though the email address exists in Protocols> SMTP> Domains the sender gets a delivery failureDelivery has...
View ArticleCannot update old version 10.0.0-7
I need a solution Hi everyone,I am facing a problem with updating the Symantec Messaging Gateway version 10.0.0-7.The first available update version is 10.0.3-3. Gateway requires to "View description"...
View ArticleRegarding Messaging Gateway Spam Quarantine Expunger
I need a solution Hi all,I got a question regarding SMG spam quarantine expunger setting, if I set quarantine expunger frequency (drop down list) to Never. It that means it will not release any...
View ArticleSymantec Messaging Gateway Trial Virtual Appliance
I need a solution hiour corporate requires Exchange messaging Security Solution, and i found SMG can be a good product for us. please let me know how can we test this machine inside our lab.our...
View ArticleSMG 8340 applianace and upgrade to ver 10.6
I need a solution Hi all,We have an applinace 8340 bought on November 2011. We like to upgrade SW from ver 10.5.4-4 to 10.6.x. The Release notes for 10.6 at part of Supported platforms mentions that...
View ArticleSymantec Messaging Gateway brightmail
I need a solution hello, our Symantec Messaging Gateway birghtmail broke yesterday, the issue no one can login into the script I'm just a normal tech at medium clinic, our system administrator rank...
View Articlescanner cant get to control center behind nat
I need a solution Hi Guys.Running messaging gateway. I have the control center behind nat on a internal ip 172 range. An external scanner is on a public ip address. When emails need to go to the...
View ArticleNeed Encryption feature on SMG
I need a solution Need one info,Customer is looking to secure and mask the critical information such as account details, credit card and debit cards details, pin code during the communication between...
View Articlesymantec messaging gateway 10.6
I need a solution I am new to this product and I have to deploy for symantec messaging gateway 10.6 as POC. We have our mail server in exchange 2010 and all exchange related configuration is on same....
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