Whitelist for domain
I need a solution Hi there,Ive got a problemI need real whitelist for couple domains, my current most annoying verdict "suspicious attachements", but after 3 weeks of fighting its time to say: "I dont...
View ArticleChange the "from" field of the "new quarantine messages" table
I need a solution The spam notification message displays the spam table with 3 columns of information: from, object, and date. The "from" column displays "the address of the known sender". How to...
View ArticleJust migrated server, new IP is blacklisted here, already sent multiple...
I need a solution Hello, I'm the IT guy for my company, and we just migrated our WHM server to a new dedicated server, unfortunatly the IP that OVH gave us was blacklisted on a few mailing blacklists,...
View ArticleChange the "From" field in the "New Quarantine Messages" table in SMG 10.6.2
I need a solution The spam notification message displays the spam table with 3 columns of information: from, object, and date. The "from" column displays "the address of the known sender". How to...
View ArticleMove message queue from 1 SMG to another SMG
I need a solution Hi,During weekend we were running our DR Symantec messaging gateway; problem we are having is that the SMG cannot connect to 1 of the mail server. I would like to know whether it is...
View ArticleReasons for blacklist
I need a solution Hello, I wrote here last week but that thread is now locked, anyways:I'm the IT guy for my company, and we just migrated our WHM server to a new dedicated server, our new server...
View ArticleDisarm Policy
I need a solution We've been getting a lot of emails with documents (and presumably macros) attached recently and I would like to use the Disarm policy. I've enabled it for a look but it's not...
View ArticleDelivery Confirmation Report- cannot find detail on messaging log
I need a solution Hi,Some of my users are getting 'Delivery Confirmation Report' though they have not chosen to get it. The Delivery Confirmation Report is coming from the Symantec messaging gateway,...
View ArticleSymantec Messaging Gateway: Mails strucked in Queue.
I need a solution Hi All,Symantec Messaging Gateway version:10.6.2-7In the Queue there are many mails (Incoming mails) strucked with the error: 451 4.7.0 Temporary server error. Please try again...
View ArticleReport for users of spam
I need a solution Hi,i have tested the reporting in SMG and i was unable to get anything near what i need. I am running version 10.6.2-3.I need to get a report of messages that were sent to a certain...
View ArticleHelp needed with Customer Specific Spam Rules
I need a solution Hope someone here can help me!Have SMG 10.6.2-7 VM with Customer Specific Spam Rules enabled with no limitations on who can submit messages & Submission Aggressiveness set to...
View ArticleSpamlist removal request
I need a solution I tried to use investigate link, but got no response and ip are still listed as "Bad reputation". Ip 85.25.217.202 and 85.25.217.87. One is new dedicated server and one is old...
View ArticleSymantec Global Bad Senders list removal request
I need a solution Our host IP has been blocked for over a week. All of my IP removal removal requests have gone unanswered and no resoltion. We are unable to send to gci.net from geocheminc.com. The...
View Articlespam release
I need a solution hi is there a way to release a spam from spam querentine to a user other then the original recpients? 0
View ArticleCan I set my Symantec Messaging gateway as the Central quarantine server for...
I need a solution Hi All,We have installed Symantec Mail Secuirty for Exchange. Is there a way to redirect the filtered messages to our existing Symantec Messaging Gateway so we can centralise where...
View ArticleMail not deliverying through non-default route in Symantec Messaging Gateway...
I need a solution HI ,I have two domain x.com and y.com , useing two IPs for both domain ( 40 & 41 is last octed IP address ) ,my mail gateway name is mailgw.x.com , all local mails delivering...
View ArticleSMG top sender
I need a solution Hi guys,Im just wondering if SMG can generate a report to know what email address is the top sender.Can't find any tech article.Hope you can help me.Thanks in advance. 0
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Replace old Appliance SMG (Control Center & Scanner) with new appliance SMG...
I need a solution Hello All,We have two (2) old hardware SMG with control center & scanner in High Availability, and we need to replace it with new Appliance SMG 8380 V2, but is necessary to keep...
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Replace old appliance SMG (control center & scanner) with new SMG 8380 V2...
I need a solution Hello All,We have two (2) Hardware in high availability, the firt is Control Center & Scanner, the seconde is Scanner runing with installed software version 10.5.4-4 and want to...
View ArticleMessaging Gateway high IOPS
I need a solution I'm seeing both of my SMG's using > 1000 IOPS on a regular basis. Is this normal?This seems really high for a email gateway, especially considering our email volume (~200 mailbox...
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