Mailserver - Negative reputation
I need a solution Hello,We have trouble with Symantec from one of our IPs. We are blocked each day for those reason :The IP address 192.99.45.94 was found to have a negative reputation. Reasons for...
View ArticleForward Copy of all messages to another server oder address
I do not need a solution (just sharing information) Hi,ist there a way to forward a copy of all clean messages ( NO Spam, Malware etc.) to another server or E-Mail Adress?- Forward or adding a BCC...
View ArticleDisarm in pdf document
I need a solution Hi pls.if i set disarm and pdf document have certificate signature, the certificate is removed. In disarm is selected pdf and checkbox javascript. Is solution how deliver signed pdf...
View ArticleIPs with bad reputation - Delisting request
I need a solution We are an e-mail provider. Last July 15th, we acquired 8 IP addresses (5.196.181.216/29) from OVH (ovh.com), and all of them have negative reputation with...
View Articleits posible to block specific domain mail for one user ?
I do not need a solution (just sharing information) Hello AllIts posible to block specific domain mail for one user ? (version 10.6.6)tnx 0
View ArticleNeed Solution for Phishing Emails
I need a solution Recently we had a phishing attack where attacker triggered each email from different email ID with different Subject. Here the common point is he sent .pdf in all emails and password...
View ArticleConnection to cluster3.eu.messagelabs.com Issue
I need a solution Hi, One of our mailservers is currently unable to connect to cluster3.eu.messagelabs.com which prevents our cleints from sending emails to their partners and other clients.Could you...
View ArticleSetup a third party app to send outgoing email through the Management portal
I do not need a solution (just sharing information) Anyone have a quick link to how to setup a third party app to send outgoing email through the Mail Management portal 0
View ArticleBad IP Reputation on ISP block
I need a solution I work for an ISP that purchased an IPv4 /21 from an IP broker. About a year ago we purchased the /21. At the time we were told that the CIDR was “clean” and it seemed to pass all...
View ArticleIP with bad reputation - Delisting request
I do not need a solution (just sharing information) Hello,we currently have no product on Symantec, but our mail server is blocked by the Symantec Global Bad Sender list. The Online Removal Tool...
View ArticleAddon to Messaging Gateway
I do not need a solution (just sharing information) Hi,Currently we are doing test on Messaging Gateway VM on premise and wanted to have advance threat protection for current solution. What can be...
View ArticlePOLICY GROUPS FOR NON-LOCAL RECIPIENTS
I need a solution Policy groups for non-local recipients I currently use content filters to perform certain actions for non-local recipients (for outbound flow). However, I want to create a policy...
View ArticleApply the whitelist for sending/receiving large size of emails
I do not need a solution (just sharing information) Dear All,I would like to apply the white list from Symantec Security Mail Gateway. Hereafter are my ideas:- White list will be created and included...
View ArticleHelp with Policies
I do not need a solution (just sharing information) Hello Everyone, can anyone help me with the below polcies which I would like to create.1) Quarantine if email sender is blank2) Quarantine if the...
View ArticleHow to check what addresses are in the Fastpass table?
I do not need a solution (just sharing information) We have SMG 10.7.1-6. Many verdict is Fastpass... I want to review the addresses which might get this tag. I want to see the content of Fastpass...
View ArticleProblem with viruses, high system resource usage!
I need a solution Hello, Need help! On 18 October the SMG discovered significant increase in amount of malware threats/viruses, (inbound email message summary):Also, I am getting some emails, SUBJECT:...
View ArticleAdding Space to existing Scanner Disk
I need a solution Hello everyone, we are recieving alerts from one of the scanners getting its disk around 80% filled. Is there any way we can add more space to the existing disk in VMware for our...
View ArticleEnd of services Antispam SMG
I do not need a solution (just sharing information) Hello, I need help.I have heard that service of Antispam (SMG) of symantec will no longer provide SMG services for small companies. That it...
View ArticleHow to add the images in Disclaimer
I need a solution Hii, How to add the images in Disclaimer 0
View ArticleDenied by Policy. TLS conversation required
I need a solution Hello everyone. When a external partner is trying to send us an email he is getting an NDR saying that Denied by policy. TLS conversation required. However accept TLS connection is...
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