Quantcast
Channel: Symantec Connect - Messaging Gateway - Discussions
Viewing all 1067 articles
Browse latest View live
↧

DKIM Content policy exception for some email addresses or domains

April 4, 2019, 3:44 am
$
0
0
I need a solution

Hello everyone

I have a problem with DKIM policy on my SMG. 

Actually, these policy works fine, but I have to create exception for some important emails that go into quarantine.

When some customer send me email, that email goes into quarantine.

Verdict fired: Content Filtering violation: Sender Authentication: DKIM Failure

How to make exception for some important email adresses, to bypass this content policy ?

Local good sender domains not working for this purpose.

0
↧
Search

Exclude mail from Content Filter Policy

April 4, 2019, 6:20 am
$
0
0
I need a solution

Dear,

Create a Content Filter police for all email with rar and zip file , this mail will sent to cuarentena and I like to exclude one mail address

Create a new diccionaries with this mail but after apply the policy all the mail going to Spam cuarentena

Anyone can helpme whis this policy?

0
1554467158
↧
↧

Bad Senders - Final User

April 4, 2019, 7:10 am
$
0
0
I need a solution

Dear,

If one employ recieve a mail and he like to add to Spam, how are the steps?

Its possible to do that via cuarentine page, in the Bad Sendes?

0
1554467213
↧

Admin audit logs on symantec messaging gateway

April 4, 2019, 7:48 am
$
0
0
I do not need a solution (just sharing information)

There is no option to send Symantec messaging gateway administrator audit logs (Brightmail_Admin_Events ) to syslog server

it would be a great feature as administrator logs are so critical to check who released email, who created a policy and who deleted it.?

I hope Symantec consider this in next release

0
↧

Symantec Messaging Gateway block email with embedded graphic but no body text

April 5, 2019, 7:19 am
$
0
0
I need a solution

Hello Everybody!

We have started to receive JPGs containing bitcoin demand letters.  The existing rule I created blocks text that contains the word bitcoin but the graphic is not OCR'd for this term.  I'm looking for a method of blocking emails with JPGs that do not contain any text in the body of the message.

Thanks in advance

0
↧
↧

Unable to send mail to out side the domain

April 5, 2019, 7:44 am
$
0
0
I need a solution

Hi,

I have installed new symantec Messaging Gateway.I have not installed certificate for control center.I am unable to send the mail out side the somain due to poor reputation.Do we require certificate for this?

0
↧

Need to change user password from cli

April 12, 2019, 6:23 am
$
0
0
I need a solution

Dear Support,

we have created a test user in Symantec messaging gateway and want to change the test user password from the command line, not from GUI.

admin password can be changed through CLI same want to achieve for the test user.

is it possible?

Regards,

Jahangir Shaikh

0
↧

spam policies in SMG

April 28, 2019, 11:46 am
$
0
0
I need a solution

i have some confused with the defult spam policies in SMG, the third and last policy it is seem same but in the third one the action is delete the message for the Spam or Suspected Spam and the last policy deliver message for the Spam or Suspected Spam. and both if them is enabled.

is there any conflict between these 2 policy.

if the spam policy is not mapped to any group policy it will be work or not 

many thanks 

0
↧
Search

cant telnet smtp from sender IP after white-list

May 2, 2019, 12:22 pm
$
0
0
I need a solution

Hi All, 

I have added sender IP in good senders, but unable to telnet from sender IP to SMG

Kindly reffer attachment. & support myself to get this resolved 

0

↧
↧

Cannot reset password through email recovery link - Cross Site Request Forgery

May 7, 2019, 4:35 am
$
0
0
I need a solution

Hello everyone

I forgot password for my SMG control center.

I'm trying to reset password using email recovery link option, but unsuccessful.

When I try to open link from email I get the following error "Possible Cross Site Request Forgery". (Screenshot attached.)

Can anyone help me with this problem ?

0

↧

Ip 216.10.195.154  = tus1voswebpeb03.ges.symantec.com - SMG

May 7, 2019, 7:52 am
$
0
0
I need a solution

Dear,

In the host configuration to the smg scanners , in the Ethernet /Routing the ip 216.10.195.154  is configure.

This Ip referer to the following host  216.10.195.154  = tus1voswebpeb03.ges.symantec.com  and dont appear in the KB from symantec https://support.symantec.com/en_US/article.TECH94152.html

Its possible to delete this ip ?

Regards 

Miguel Angel

0
↧

Symantec blacklists our IP , where is the best place to discuss the things

May 8, 2019, 12:27 pm
$
0
0
I need a solution

Symantec blacklists IP of our customer , https://ipremoval.sms.symantec.com/ states that

The IP Address 96.47.226.219 was found to have a negative reputation. Reasons for this assessment include:

  • The host has been observed sending spam in a format that is similar to snow shoe spamming techniques.
  • The host is unauthorized to send email directly to email servers.

The isue with spam was fixe appr. 2 monthes ago but unfortunately Symantec still lists 96.47.226.219

We have submitted investigation request few times but unfortunately nothing was changed.

How can we discuss the blacklist reason nad possible ways to solve reputation issue for 96.47.226.219

Thank you

0
↧

taking lot time to update from 10.6.4-3 to 10.6.5-1

May 8, 2019, 11:56 pm
$
0
0
I need a solution

Dear Support,

I am trying to upgrade SMG and its taking lot time to get install almost it took 3 and a half hour and it is in still process  

can anyone have face the same issue ??

Regards,

Jahnagir Shaikh

0
↧
↧

I Need SMG basic Troubleshoot Note

May 14, 2019, 10:23 pm
$
0
0
I need a solution

Hi Everyone,

I am new in massegin gateway and i am facing lots of issue in SMG. if anyone have SMG basic troubleshooting  Guide or notes please share with us.

Thanks regard

mubashshir

0
↧

Deep Explanation for SPF, DKIM and DMARC

May 14, 2019, 10:44 pm
$
0
0
I need a solution

Hi Everyone,

Anyone have a deep explanation of SPF, DKIM and DMARC. Because i am not understand how is work.

Kind regard

Mubashshir

0
↧
Search

Software update 10.7.0-5

May 15, 2019, 8:05 am
$
0
0
I need a solution

Hi all,

I had software version 10.6.6-5 and SMG offered me 10.7.0-5 version. I chose to download and install. It took awhile (500+ packages) but eventually finished it. It took all prerequisites before reboot, and it passed it all. After 2-3 reboot it gave me update error. After 4th reboot system crashed, linux couldn't boot... Kernel panic, boot failure. Ofcourse I didn't have backup, so I have to install it from scratch. But lesson learned...

Anyway, is something wrong with this update? Anyone else having this type of issue, that software update f***s up system boot?

0
↧

User quarantine security

May 26, 2019, 7:31 am
$
0
0
I need a solution

Hi

I have SMG 10.6.6. I've turned on quarantine for users. I set the frequency of notifications about new emails in 1 hour. It works. However, I noticed the problem when the message about blocked messages is passed to another person, this new person can view the quarantine of the person from whom the message was received. Is it possible to force logging into SMG or to secure it in a different way to view quarantine?

Best regards

Tom

0
↧
↧

Unblock wmz files

May 27, 2019, 7:43 am
$
0
0
I need a solution

Dear all,

wmz files are blocked from a default content policy but we cant find which file type is wmz so as to be excluded from the content policy.

Could you please help?

Thx in advanced.

0
↧

Sophos UTM in front of SMG and DMARC

May 29, 2019, 7:01 am
$
0
0
I need a solution

Hi there,

we have a Sophos UTM Cluster with SMTP-Protection enabled which is accepting our E-Mails and relay/forward them to Symantec Messaging Gateway.

We are using Sender Authentication with DMARC Reporting. However, SMG is sending DMARC-Report for almost every inbound mail to the senders. Complaining the private IP which our Sophos UTM is presenting on relay-connection for inbound mail.

How to configure SMG to look at the Mail-Header in the right position. Or how to explain SMG that there is one inbound relay hop?

Sometimes it detects the originating E-Mail correctly and does not complain. Putting the SMG in the front is not an option. Cause either can't it deny on receive just delete or qurantaine and also the AntiSpam filter is not that good, compared to SOPHOS UTM. We just use it for aditional Scan and want it to use DMARC.

Regards

Joerg

0
1559164949
↧

I would like to know whether it is possible to move the message queue to another SMG

May 29, 2019, 9:45 pm
$
0
0
I need a solution

Hi Everyone,

I would like to know whether it is possible to move the message queue to another SMG. For example, backup the message queue, then restore it on another SMG. This way the mails can be delivered or not.

Kind Regard

Mubashshir Shiakh

0
↧
Viewing all 1067 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>